Talent Profile

I am a dedicated and results-driven customer support professional with over 2.5 years of experience in handling live chats, emails, and calls. Throughout my career, I have worked with a variety of platforms, including Zendesk, Salesforce, and Telgoo5, which has allowed me to gain expertise in managing different products. I have a proven track record of consistently achieving above 90% CSAT scores by resolving customer queries efficiently and effectively.

I am passionate about helping customers resolve their concerns by asking thoughtful, creative questions, listening carefully, and providing effective solutions. I am excited about the opportunity to bring my skills to a dynamic team, where I can continue to grow professionally and contribute to providing exceptional customer service