Senior Technical Program Manager – Cost & Efficiency

📍 San Francisco, CA | 💼 Full-Time | Hybrid Role

💰 $196,000 – $220,000 base salary + equity + comprehensive benefits

About Discord

With over 200 million users each month, Discord is where communities—especially gamers—gather to talk, collaborate, and share experiences. Users spend over 1.5 billion hours monthly gaming on Discord, making it a vital platform in the future of online interaction.

To support our continued scale, Discord is focused on cost optimization while delivering industry-leading performance. Join us as we grow strategically and sustainably.

About the Role

As a Senior Technical Program Manager (TPM), Cost & Efficiency, you'll lead cross-functional initiatives to manage, analyze, and optimize Discord’s infrastructure and data costs. This role combines technical acumen with strong program management and strategic influence, ensuring our engineering operations scale efficiently while maintaining best-in-class user experience.

You’ll work closely with infrastructure, data, ML, and product teams, influencing everything from cloud vendor relationships to query cost management and cost-to-serve analysis.

What You’ll Do

• 💸 Infrastructure Cost Optimization – Collaborate with engineering and ML teams to implement cost-reduction strategies across compute, storage, and networking
• 📊 Data Query Efficiency – Partner with data science and engineering teams to identify and minimize high-cost data queries
• 📈 Cost-to-Serve Analytics – Deliver actionable insights by analyzing how much key product features cost to operate
• 🧠 Build a Cost Attribution Platform – Lead efforts to improve cost observability, laying the foundation for real-time cost awareness and alerting
• 🔄 Capacity Planning – Manage cost-efficient capacity management with major cloud vendors
• 👥 Partner with Product Teams – Evaluate financial implications of new feature development and deployments
• 🧾 Vendor Management – Lead vendor negotiations and account oversight, ensuring favorable cost structures and strong partnerships

What You Bring

• 📉 Data Analysis Proficiency – Skilled in dashboards, metrics tracking, and deriving insights from large datasets
• 📊 Program Management Experience – Demonstrated success managing technical cost efficiency initiatives in mid-to-large-scale environments
• 🤝 Cross-Functional Leadership – Proven ability to drive alignment across infrastructure, data, and product teams
• 🧩 Strategic Problem-Solving – Strong systems thinking and ability to translate complexity into executable plans
• 🌐 Cloud Vendor Expertise – Experience negotiating and managing AWS, GCP, or Azure resources
• 🛠️ Results-Driven – Thrives in ambiguous, fast-paced environments where proactive execution is key

Bonus Points

• 🧰 Familiarity with cost management tools in large infrastructure environments
• 💬 Experience with Discord or similar high-scale communication platforms

Why You'll Love Working Here

• 📌 Direct impact on Discord’s operational sustainability
• 🧠 Work with innovative engineers and TPMs who care about impact
• 💼 Competitive pay, equity, and world-class benefits
• 💡 Freedom to innovate in a culture that values efficiency and experimentation

📢 Ready to help Discord scale smartly and sustainably?

👉 Apply Now to become our next Senior Technical Program Manager – Cost & Efficiency and lead the charge in shaping the future of responsible growth at Discord.