Sales Development Representative (Digital Sales Specialist)

📌 Job Title: Sales Development Representative (Digital Sales Specialist)

📍 Location: Petaling Jaya, Selangor, Malaysia (Hybrid)

💼 Type: Full-time

🏢 Company: IBM

🧠 About the Role

This role places you at the forefront of IBM Storage sales – focusing on early-stage client engagement, campaign activation, and identifying opportunities to upsell/cross-sell cloud-based and storage solutions.

IBM emphasizes cyber resiliency, and their storage solutions are a key part of their hybrid cloud and AI strategy. In this role, you’re not just selling tech—you’re solving real business challenges for enterprise clients.

🎯 Key Responsibilities

🔍 Business Development & Sales Strategy

• Forecast deals accurately and communicate outcomes clearly
• Activate sales campaigns in coordination with IBM’s internal teams
• Identify new business opportunities and support the pipeline with leads
• Support sales leaders and account executives with upsell/cross-sell strategies

🤝 Customer Engagement & Value Creation

• Design and collaborate on use cases and proof-of-concepts (POCs)
• Present compelling value propositions tailored to client needs
• Engage early in the sales process to understand customer pain points
• Help guide clients toward IBM's award-winning cloud and storage solutions

✅ Must-Have Skills (Required Experience)

• Consultative tech sales experience (not just transactional sales)
• Proficiency with digital sales tools (CRMs, prospecting platforms, etc.)
• Excellent communication (written and verbal)
• Strong analytical skills to interpret client needs and influence decisions

➕ Nice-to-Have (Preferred Experience)

• Knowledge of the storage market (even general familiarity; IBM will train you on their product suite)
• Prior experience working in enterprise tech, SaaS, or IT infrastructure sales

🚀 Why This Role is Great

• You'll be working at the intersection of cloud, AI, and data infrastructure, which is where much of the tech industry is headed.
• IBM offers world-class onboarding, training, and mentorship.
• The hybrid work model gives flexibility while maintaining team collaboration.
• This role is strategic and client-facing, with a clear path for career growth into more senior sales, business development, or technical advisory roles.