<p><span style="background-color:transparent;color:#000000;font-family:Arial,sans-serif;font-size:11pt;">CoinMarketCap is the world’s most trusted and accurate source of data for cryptocurrencies. Used by millions of individuals, organizations, and exchanges, CoinMarketCap brings the most up-to-date market capitalizations, pricing, and cryptocurrency information to our users.</span></p>
<p><span style="background-color:transparent;color:#000000;font-family:Arial,sans-serif;font-size:11pt;">Pulling data from multiple exchanges and combining our robust research allows us to provide the most realistic representation of each cryptocurrency. As we grow, we will continue to provide access to our data wherever, whenever, and however is most helpful to our users.&nbsp;</span></p>
<p><span style="background-color:transparent;color:#000000;font-family:Arial,sans-serif;font-size:11pt;"><strong>CREATING AN OPEN WORLD</strong></span><br><span style="background-color:transparent;color:#000000;font-family:Arial,sans-serif;font-size:11pt;">Our mission is to be the world’s authority on cryptocurrency data. We believe in an open and decentralized world, where we play a pivotal role in powering decisions and insights to drive greater understanding and adoption of cryptocurrencies. We want to achieve this mission with people who truly believe in the value and potential of empowering individuals.</span></p>

<h3><strong>Job Title:</strong></h3><p><strong>AI Prompt and Quality Engineer</strong></p><p> <strong>Location:</strong> Remote – Kuala Lumpur, Malaysia</p><p> <strong>Employment Type:</strong> Full-Time</p><h3><strong>About the Role:</strong></h3><p>CoinMarketCap is hiring an <strong>AI Prompt and Quality Engineer</strong> to ensure high-quality performance of our AI chatbot products. This role focuses on monitoring, evaluating, and optimizing chatbot responses to enhance user experience and maintain response accuracy.</p><h3><strong>Key Responsibilities:</strong></h3><ul><li><strong>Quality Assurance:</strong> Conduct daily manual sampling and review of chatbot interactions to ensure accuracy, relevance, and naturalness</li><li><strong>Issue Tracking:</strong> Identify quality issues, analyze root causes, and recommend actionable improvements</li><li><strong>Model Enhancement:</strong> Collaborate with engineering teams on prompt tuning, data annotation, and AI parameter adjustments</li><li><strong>Data Analysis:</strong> Examine user conversations to uncover insights and inform optimization strategies</li><li><strong>Workflow Improvement:</strong> Streamline and standardize QA processes to boost efficiency and consistency</li></ul><h3><strong>Requirements:</strong></h3><ul><li><strong>Technical Skills:</strong></li><li class="ql-indent-1">Knowledge of AI chatbot mechanics and evaluation</li><li class="ql-indent-1">Proficiency in SQL, Excel; basic NLP and ML concepts</li><li><strong>Experience:</strong></li><li class="ql-indent-1">2+ years in AI QA or chatbot-related roles</li><li class="ql-indent-1">Familiarity with top-tier chatbot platforms</li><li><strong>Soft Skills:</strong></li><li class="ql-indent-1">Detail-oriented, communicative, collaborative, and adaptive to fast-paced settings</li></ul>

AI prompt and quality engineer - coinmarketcap

<p><strong>CoinDCX</strong>, founded in 2018, is a leading Indian cryptocurrency exchange offering trading, staking, and lending services. Headquartered in Mumbai, it provides a secure platform for buying, selling, and managing digital assets. With a strong focus on regulatory compliance and user security, the <strong>CoinDCX exchange</strong> ensures a seamless trading experience. Users can explore its features through the <strong>CoinDCX app download</strong>, which offers easy access to a wide range of cryptocurrencies. For those seeking insights, a detailed <strong>CoinDCX review</strong> highlights its advantages, answering common questions like <strong>"Is CoinDCX safe?"</strong> and reinforcing its commitment to making crypto accessible to millions in India.</p>

<p><strong>Job Title:</strong> Senior Associate – Trade</p><p> <strong>Location:</strong> Mumbai, Maharashtra (On-site)</p><p> <strong>Company:</strong> CoinDCX</p><p><strong>About CoinDCX:</strong></p><p> CoinDCX is India’s first crypto unicorn, pioneering Web3 adoption for over 125 million users. Join our dynamic team as we shape the future of digital assets and blockchain technology.</p><p><br></p><p><strong>Role Overview:</strong></p><p> As a Senior Associate – Trade, you will lead market-making and trade operations, ensuring seamless execution and exceptional user experience. You’ll monitor real-time trading, manage listings and delistings, and optimize trade data across platforms.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Supervise trade operations and market-making functions</li><li>Handle listings, delistings, and corporate actions</li><li>Monitor trades, exposure risks, and trading analytics</li><li>Improve processes and customer experience</li><li>Collaborate with cross-functional teams and third-party exchanges</li><li>Manage client account actions and platform funds</li></ul><p><br></p><p><strong>Requirements:</strong></p><ul><li>MBA/Postgraduate in Finance/Financial Markets</li><li>3+ years of team leadership in Fintech/Broking</li><li>Hands-on stock market trading experience</li><li>Strong trade analytics and data-driven mindset</li><li>Effective communicator with excellent problem-solving and people skills</li></ul><p><br></p><p><strong>Perks:</strong></p><ul><li>Design Your Own Benefit</li><li>Unlimited Wellness Leaves</li><li>Mental Wellness Support</li><li>Bi-weekly Learning Sessions</li></ul>

Senior Associate- Trade

<h3>🏢 <strong>Role</strong>: Acquisition Manager</h3><p><strong>📍 Location</strong>: Indore, Madhya Pradesh (On-site)</p><p> <strong>🕒 Type</strong>: Full-time</p><h3><br></h3><h3>🔍 <strong>Key Responsibilities</strong>:</h3><ul><li>Source, acquire, and onboard <strong>business partners</strong> (e.g., sub-brokers) for CoinDCX.</li><li>Take complete ownership of <strong>lead generation</strong>, <strong>partner prospecting</strong>, <strong>training</strong>, <strong>engagement</strong>, and <strong>commission negotiation</strong>.</li><li>Conduct field visits, cold calls, and build strong local networks for partner acquisition.</li><li>Ensure potential partners align with <strong>CoinDCX’s values</strong> and <strong>user-first principles</strong>.</li><li>Achieve acquisition <strong>targets</strong>; incentives are performance-linked.</li><li>Keep track of <strong>market trends</strong>, <strong>competitive landscape</strong>, and new <strong>partnership opportunities</strong>.</li></ul><h3><br></h3><h3>🧠 <strong>What You Need</strong>:</h3><ul><li>Minimum <strong>1 year experience</strong> in <strong>sales or wealth management</strong> (equity background preferred).</li><li>Graduate degree (mandatory).</li><li>Strong knowledge of <strong>capital markets</strong>, <strong>investment products</strong>, and <strong>wealth advisory</strong>.</li><li>Proficiency in the <strong>local language</strong> is required.</li><li><strong>Own vehicle</strong> preferred for mobility in and around Indore.</li><li>Strong learning aptitude for <strong>Web3</strong>, <strong>crypto</strong>, and <strong>CoinDCX products</strong>.</li></ul><h3><br></h3><h3>💡 Ideal Candidate Traits:</h3><ul><li>Passionate about Web3 and the <strong>Virtual Digital Assets (VDA)</strong> space.</li><li>Thinks like an <strong>owner</strong>—goal-driven and proactive.</li><li>Collaborative, growth-oriented mindset.</li><li>Adapts to change quickly and innovates beyond limitations.</li></ul><h3><br></h3><h3>🎁 <strong>Perks &amp; Benefits</strong>:</h3><ul><li>🧘‍♀️ <strong>Unlimited Wellness Leaves</strong></li><li>💼 <strong>Design Your Own Benefits</strong> (tech, pet care, more)</li><li>🧠 <strong>Mental Wellness Support</strong> – access to professionals, workshops</li><li>📚 <strong>Bi-weekly Learning Sessions</strong> – upskill in crypto, markets, tech</li></ul><p><br></p>

Acquisition Manager - Indore

<h3>Role: KAM / Sr. KAM – Channel Success</h3><p><strong>Location:</strong> Mumbai, Maharashtra</p><p> <strong>Company:</strong> CoinDCX</p><h3><br></h3><h3>What You’ll Do:</h3><ul><li>Drive partner training and growth activities to boost derivatives trading volumes.</li><li>Improve cross-selling of CoinDCX products through partners.</li><li>Maintain strong partner retention by proactive, high-quality service.</li><li>Manage day-to-day partner relations and respond to queries promptly.</li><li>Collaborate with internal teams (compliance, operations, product) for seamless support.</li><li>Maintain ongoing communication with partners via email, calls, sharing product updates.</li><li>Stay expert on financial markets, competitor products, and ensure compliance.</li></ul><h3><br></h3><h3>What You Need:</h3><ul><li>2-5 years of experience in broking/financial markets focusing on B2B or channel partnerships.</li><li>Strong key account management experience.</li><li>Ability to thrive in early-stage (0 to 1) business verticals with ambitious targets.</li><li>Good quantitative and analytical skills.</li><li>Understanding of crypto and blockchain is a plus.</li><li>Fluent in Hindi and English; additional local language proficiency preferred.</li><li>Bachelor’s degree in Business, Finance, Economics, or related fields with relevant experience.</li><li>Passion for Web3, VDA, and a hunger to learn and innovate in the crypto space.</li></ul><h3><br></h3><h3>Perks:</h3><ul><li>Design Your Own Benefit package tailored to your needs.</li><li>Unlimited wellness leaves for better work-life balance.</li><li>Mental wellness support including counseling and team wellness events.</li><li>Bi-weekly learning sessions to stay sharp and ahead in industry trends.</li></ul>

KAM / Sr. KAM : Channel Success

<h3>Role: Manager - NPS</h3><p><strong>Location:</strong> Bengaluru, Karnataka</p><p> <strong>Company:</strong> CoinDCX</p><h3><br></h3><h3>What You’ll Do:</h3><ul><li>Own and drive the Net Promoter Score (NPS) metric across CoinDCX’s brands: CoinDCX, Okto, and CoinDCX Pro.</li><li>Analyze customer feedback data to identify and quantify key customer problems.</li><li>Build actionable, data-driven roadmaps for NPS improvement with monthly and quarterly plans.</li><li>Collaborate with teams like Growth, Operations, Product, Tech, Revenue, and Compliance to prioritize and resolve customer issues.</li><li>Improve customer journeys by reducing effort, number of touchpoints, and enhancing communication.</li><li>Lead process improvements focusing on Cost, Quality, Speed, Reliability, and Experience.</li><li>Manage cross-functional execution of programs to improve customer satisfaction in a timely manner.</li></ul><h3><br></h3><h3>What You Need:</h3><ul><li>5-8 years of experience in customer experience roles, preferably in consulting or fintech.</li><li>Hands-on experience driving NPS improvements and customer experience lifecycle management.</li><li>Strong program management skills.</li><li>Analytical mindset with first principles thinking to build hypotheses and test via data.</li><li>Ability to draw actionable insights from customer data.</li><li>Educational qualifications: B.Tech or MBA from top Indian institutions.</li><li>Passionate about Web3, VDA, and crypto technologies.</li><li>Ownership mindset with a ‘We over Me’ approach.</li><li>Creative, innovative thinker pushing boundaries.</li></ul><h3><br></h3><h3>Perks:</h3><ul><li>Flexible “Design Your Own Benefit” package tailored to your needs.</li><li>Unlimited wellness leaves.</li><li>Mental wellness support including counseling and workshops.</li><li>Bi-weekly learning sessions to keep you updated and growing.</li></ul>

Manager - NPS

<h3>Role: Executive - Customer Success (DeFi)</h3><p><strong>Location:</strong> Mumbai</p><p> <strong>Company:</strong> CoinDCX</p><h3><br></h3><h3>What You’ll Do:</h3><ul><li>Respond promptly and accurately to customer queries via chat, phone, and tickets about accounts, trading, and technical issues.</li><li>Assist customers with platform navigation, including account setup, deposits, withdrawals, and trading features.</li><li>Troubleshoot problems and escalate complex issues appropriately.</li><li>Provide empathetic, professional customer service aiming to exceed expectations.</li><li>Stay updated on crypto industry trends and platform features to provide accurate info.</li><li>Work with Compliance, Operations, and Development teams to enhance customer experience and act on feedback.</li><li>Help improve support processes and documentation for better efficiency.</li><li>Manage high ticket volumes and stressful situations calmly.</li></ul><h3><br></h3><h3>What You Need:</h3><ul><li>Strong interpersonal and communication skills in English and Hindi.</li><li>Familiarity with CRM tools (Sprinklr preferred).</li><li>Ability to multitask efficiently.</li><li>Prior customer support experience in trading firms or hands-on trading experience preferred.</li><li>Good analytical and problem-solving skills.</li><li>Strong knowledge of blockchain technology and genuine interest in DeFi and Web3.</li><li>Experience working in crypto, Web3, or trading firms is a plus.</li><li>Education: High School Diploma minimum; College degree preferred.</li><li>Open to working in rotational shifts.</li></ul><h3><br></h3><h3>Ideal Traits:</h3><ul><li>Curious and eager to learn about VDA and Web3.</li><li>Ownership mindset with a drive for excellence and impact.</li><li>Collaborative attitude with a ‘We over Me’ mentality.</li><li>Passionate about innovation and thinking outside the box.</li></ul>

Executive - Customer Success (Defi)

<h3>Role: Telecalling Executive – Equity to Crypto Conversion</h3><p><strong>Location:</strong> Mumbai</p><p> <strong>Company:</strong> CoinDCX</p><h3><br></h3><h3>What the Job Involves:</h3><ul><li>Make outbound calls targeting traders from the equity derivatives market.</li><li>Educate and convert them into active crypto futures traders.</li><li>Explain crypto futures benefits, trading strategies, market trends, and platform features.</li><li>Handle queries about account setup, platform usage, and risk management.</li><li>Build strong relationships with prospects and existing traders.</li><li>Collaborate with sales and marketing to meet conversion targets.</li><li>Keep updated on crypto trends, regulations, and strategies.</li><li>Maintain accurate call records and follow-ups.</li></ul><h3><br></h3><h3>Key Requirements:</h3><ul><li>Bachelor’s degree in Finance, Business, Economics, or related preferred but not mandatory.</li><li>Experience in telecalling, sales, trading advisory, or financial services.</li><li>Strong communication, persuasion, and negotiation skills.</li><li>Ability to explain complex financial concepts simply.</li><li>Proficient in CRM tools and Microsoft Office.</li><li>Self-motivated with a focus on results.</li></ul><h3><br></h3><h3>Preferred:</h3><ul><li>Knowledge of equity derivatives, futures trading, cryptocurrencies.</li><li>Background in equity broker/sub-broker firms.</li></ul><h3><br></h3><h3>Benefits:</h3><ul><li>Competitive salary + performance-based incentives.</li><li>Opportunity to grow in the fast-evolving crypto industry.</li><li>Training and upskilling in crypto trading and blockchain technology.</li><li>Dynamic and collaborative work environment.</li></ul>

Telecalling Executive - KAM

<h3>About CoinDCX</h3><p>A leading crypto unicorn aiming to make Web3 accessible to millions by building innovative products and partnerships.</p><h3>Role: Senior Key Account Manager - Business Partner Channel</h3><p>Based in Mumbai (On-site), full-time. This role focuses on managing and growing B2B/channel partnerships in the financial markets, especially broking.</p><h3><br></h3><h3>What You Need to Be a HODLer Of</h3><ul><li>2–5 years in broking/financial markets, focusing on B2B or channel partnerships</li><li>Strong knowledge of financial markets and key account management experience</li><li>Ability to work in a fast-growing, startup-style environment ("0 to 1" business vertical)</li><li>Quantitative and analytical skills</li><li>Understanding of crypto/blockchain is a plus</li><li>Fluent in Hindi and English; local language skills are a bonus</li><li>Bachelor’s degree in Business, Finance, Economics, or related field with relevant work experience</li></ul><h3><br></h3><h3>Key Responsibilities</h3><ul><li>Drive service excellence, retention, and cross-selling of CoinDCX products with Business Partners</li><li>Manage partner relationships and deepen product penetration</li><li>Coordinate day-to-day partner queries and requests</li><li>Collaborate internally with compliance, operations, and product teams to ensure smooth client support</li><li>Keep updated on financial markets, products, and competitors for meaningful client interaction</li><li>Meet service levels, KPIs, and ensure full regulatory compliance</li></ul><h3><br></h3><h3>Perks That Empower You</h3><ul><li>Flexible benefit package tailored to your needs</li><li>Unlimited wellness leaves</li><li>Mental wellness support: counseling, workshops, team outings</li><li>Bi-weekly learning sessions to keep you ahead in your career and industry knowledge</li></ul>

Sr. KAM - Business Partner Channel

<h3>About CoinDCX</h3><p>India’s first crypto unicorn, aiming to make Web3 accessible for all with cutting-edge tech and innovations.</p><h3>Role: Intern - Event</h3><p>Join the Business and Strategic Alliances team to help plan, execute, and promote events and webinars that boost CoinDCX’s market presence and partnerships.</p><h3><br></h3><h3>What You Need to Be a HODLer Of</h3><ul><li>Final year student or graduate of any bachelor’s degree (preferably business-related)</li><li>Available full-time for at least 3 months (possible extension based on performance)</li><li>Eager to learn Growth Marketing, user persona targeting, campaign execution</li><li>Curious about Web3, blockchain, and the evolving digital asset space</li><li>Ownership mindset, collaborative spirit, and creative problem-solving</li></ul><h3><br></h3><h3>Key Responsibilities</h3><ul><li>Conceptualize and run own-events, sponsored events, and webinars</li><li>Learn and apply growth marketing strategies</li><li>Research new business opportunities and potential partners</li><li>Maintain and update partner databases, generate leads</li><li>Stay updated on industry trends, competitor moves, and market developments</li></ul><h3><br></h3><h3>Perks That Empower You</h3><ul><li>Design your own benefit package tailored to your needs</li><li>Unlimited wellness leaves to focus on your health and balance</li><li>Mental wellness support: counseling, workshops, team outings</li><li>Bi-weekly learning sessions to keep your skills sharp and career progressing</li></ul>

Intern - Event

<h3>About CoinDCX</h3><p>India’s pioneering crypto unicorn, focused on making Web3 accessible and driving innovation in the blockchain space.</p><h3>Role: Senior Manager - Taxation</h3><p>You will lead end-to-end tax management for CoinDCX, ensuring compliance across Indian and international jurisdictions, managing audits, notices, and improving tax processes.</p><h3><br></h3><h3>What You Need to Be a HODLer Of</h3><ul><li>Chartered Accountant with 8+ years in tax management (preferably Big 4 experience)</li><li>Strong expertise in Indian and international tax laws and compliance, especially in Fintech or related sectors</li><li>Experience handling tax notices, audits, cross-border tax matters</li><li>Strong organizational skills, accuracy, and ability to meet deadlines</li><li>Comfortable working independently and with multiple stakeholders</li><li>Proficiency with tax software and MS Office</li></ul><h3><br></h3><h3>Key Responsibilities</h3><ul><li>Manage tax filings, payments, and compliance for direct and indirect taxes across Indian and foreign entities</li><li>Monitor and respond to tax notices and audits, liaising with internal teams and external advisors</li><li>Lead tax audit and litigation processes</li><li>Improve tax processes for accuracy and compliance</li><li>Ensure reconciliation of tax payments to avoid penalties</li><li>Stay updated with evolving tax regulations and coordinate tax projects with stakeholders</li></ul><h3><br></h3><h3>Culture &amp; Perks</h3><ul><li>Design your own benefits tailored to your preferences</li><li>Unlimited wellness leaves to prioritize health and work-life balance</li><li>Mental wellness support with counseling, workshops, and team outings</li><li>Bi-weekly learning sessions to stay current and grow professionally</li></ul>

Senior Manager - Taxation

<h3>About CoinDCX</h3><p>A leading Indian crypto unicorn focused on making Web3 accessible to millions through innovative and secure products.</p><h3>Role: Engineering Manager - Backend</h3><p>You will lead backend engineering efforts, managing product development end-to-end while owning technical architecture and engineering decisions. This role blends hands-on coding expertise with people management skills.</p><h3><br></h3><h3>What You Need to Be a HODLer Of</h3><ul><li>Highly technical with strong backend coding skills, yet an effective people manager</li><li>Skilled at cross-functional communication and driving engineering projects</li><li>Subject Matter Expert in at least one product domain</li><li>Experience recruiting, mentoring, and managing technical teams, including performance management</li></ul><h3><br></h3><h3>Key Responsibilities</h3><ul><li>Manage full lifecycle of product development and delivery</li><li>Lead backend architecture decisions and guide the engineering team</li><li>Collaborate with designers, product managers, growth managers, and developers in an Agile setup</li><li>Mentor and motivate engineers, providing timely feedback and fostering growth</li></ul><h3><br></h3><h3>Culture &amp; Perks</h3><ul><li>Flexible benefit design tailored to your needs</li><li>Unlimited wellness leaves to recharge</li><li>Mental health support including counseling and workshops</li><li>Bi-weekly learning sessions to keep you ahead in industry knowledge</li></ul>

AI prompt and quality engineer - coinmarketcap

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