Chief of Staff, Content & Discovery

Job Title: Chief of Staff, Content & Discovery

Location: Sydney, NSW, Australia (Hybrid)

Job Type: Full-Time

About Canva

At Canva, we're redefining how the world experiences design. We’re a fast-growing tech company that believes in empowering the world to design anything and publish anywhere. With over 500+ team members in the Content & Discovery (C&D) Group, we play a key role in delivering on Canva’s mission by building a diverse, useful, and inspiring content library that helps users find exactly what they need to bring their ideas to life.

The Role

We’re looking for a strategic, high-impact Chief of Staff (internally known as Leadership Operations) to work alongside the Head of Content & Discovery. You’ll act as a force multiplier for one of Canva’s largest and most influential teams—driving strategic clarity, operational efficiency, and cross-functional alignment across a global organisation.

This is an ideal role for a seasoned strategist or operator who thrives in dynamic environments, has strong business acumen, and loves connecting the dots between people, process, and purpose.

What You’ll Do

• Strategic Partner: Serve as a trusted advisor and right-hand to the C&D Lead. Align high-priority initiatives across product, operations, and leadership engagement.
• Operational Leadership: Lead a team of Operations Business Partners and Admin BPs. Streamline operational processes, reporting, and planning rhythms.
• Planning & Execution: Own strategic cadences such as OKRs, QBRs, and annual planning cycles across a 500+ person org.
• Decision Support: Represent the C&D Lead in meetings, synthesize requests, triage inbound workstreams, and ensure timely decisions.
• Cross-functional Collaboration: Drive key cross-org initiatives involving stakeholders from multiple areas of the business.
• Time Management & Prioritisation: Help manage the Lead’s time effectively—shaping agendas, setting priorities, and building space for high-impact work.
• Communication: Facilitate clear, concise, and visually engaging communication to keep internal and external stakeholders aligned.
• Problem-Solving: Proactively identify risks and opportunities, drive solutions, and bring structure to ambiguity.
• Scale Impact: Use data and context to design systems that help C&D grow efficiently and deliver on bold company goals.

You’ll Be a Great Fit If You Have

• 7+ years’ experience in strategy, operations, consulting, investment banking, or product leadership in fast-paced, scaling organisations (preferably SaaS or content-focused).
• Strong commercial acumen and ability to link business goals with operational execution.
• Proven experience leading operational teams or managing large-scale strategic initiatives.
• Exceptional communication and stakeholder management skills; you're a master at influencing without authority.
• An action bias and an instinct for when to escalate, delegate, or dive in and drive results directly.
• Proficiency with data analysis and tools to track, measure, and improve performance.
• A passion for people, collaboration, and continuous improvement.
• Bonus: visual communication/design skills (Canva makes this easier!).

Why You’ll Love It Here

• Equity Packages: Share in Canva’s success.
• Parental Leave & Care Support: Inclusive and flexible for all family types.
• Vibe & Thrive Allowance: Use it for wellbeing, connection, or workspace support.
• Flexible Leave: Recharge and take time off in a way that works for you.
• Culture: A vibrant, mission-driven team working on ambitious, meaningful goals.

Apply Today

At Canva, we celebrate individuality and diversity. We welcome applications from all backgrounds and provide adjustments throughout the hiring process to ensure you have a fair and inclusive experience.

For more on what it’s like to work at Canva, visit: lifeatcanva.com