💼 Compliance QA Team Lead

Location: United Kingdom (Remote)

Job Type: Full-Time

🌍 About Coinbase

Coinbase is building the next-generation financial system through onchain innovation and cryptocurrency adoption. The work culture is fast-paced and demanding, geared towards people who are mission-driven, collaborative, and capable of thriving under pressure.

🎯 Role Overview

This leadership role sits within the Compliance QA (CQA) team. You’ll support the CQA Manager in building a high-performing QA function to ensure Coinbase’s compliance operations meet global AML/CFT, KYC, EDD, sanctions, and SAR regulatory standards. This includes team leadership, process building, review execution, reporting, and stakeholder engagement.

📌 Key Responsibilities

✅ QA Program Development

• Assist in creating a risk-based QA program covering:
• Customer Due Diligence (CDD)
• Enhanced Due Diligence (EDD)
• PEP/sanctions screening
• AML alerts & investigations
• SAR/no SAR decisions and filings
• Develop workflows, sampling methods, QA scoring methodologies, and templates.

🔍 Review Execution & Reporting

• Lead QA reviews, ensure accuracy of findings, and inspect team deliverables.
• Provide data-driven insights and recommendations to improve processes.
• Track and report on findings, metrics, and corrective actions.

🤝 Stakeholder Collaboration

• Work closely with Compliance, Operations, Product, and Legal to improve quality and controls.
• Deliver clear, actionable reports to senior management.

📚 Training & Team Development

• Coach, mentor, and build team capability in QA practices.
• Promote a culture of continuous improvement and learning.

🔄 Regulatory Monitoring & Enhancement

• Stay up to date on AML/CFT and sanctions regulations and best practices.
• Suggest and implement improvements based on industry developments.

🧠 Requirements

🎓 Education & Experience

• Bachelor’s degree in Business, Finance, or related fields.
• Hands-on QA, Audit, or Compliance Testing experience in financial services.
• Experience across multiple compliance systems (e.g., KYC, AML, sanctions).
• Familiarity with laws and regulations around AML/CFT and sanctions.

🧰 Skills

• Strong written and verbal communication, analysis, and reporting.
• Ability to handle multiple systems, stakeholders, and complex tasks.
• Skilled in MS Excel / Google Sheets and PowerPoint / Slides.
• Self-starter with high accountability and ownership mindset.

✨ Nice to Haves

• Crypto or blockchain experience
• Data tools: SQL, Tableau, SAS, Snowflake
• Past work with regulators or Big 4 firms
• Certifications: CAMS, CFCS, CFE, CRCM