Coordinator, Workplace Operations

🏢 Role Summary

Title: Coordinator, Workplace Operations

Location: United States (Remote-first with in-office participation expected)

Pay Rate: $39.62/hr

Type: Full-time

Experience Required: 1–2 years in hospitality, events, office coordination, or workplace operations

🔑 Core Responsibilities

📬 Mailroom Operations

• Receive, sort, distribute, and track incoming mail and packages
• Prepare and ship outgoing mail (domestic & international), manage postage and labeling
• Maintain records and mailroom supplies
• Coordinate with carriers and vendors
• Follow security protocols for sensitive deliveries

🖥️ Office Operations Support

• Greet employees, guests, vendors
• Manage workplace issue tickets (Jira) and track recurring problems
• Manage office supplies, pantry, signage, digital screens

🎉 Event & Program Execution

• Support logistics for employee and external events, summits, culture programs
• Set up/break down event spaces including catering and tech checks

🙋 Employee Support

• Answer questions calmly via Slack/in-person
• Prepare onboarding welcome kits
• Serve as office resource

📋 Documentation & Reporting

• Maintain playbooks, checklists, signage templates
• Report on office usage, tickets, supply status
• Suggest improvements

👤 Ideal Candidate Profile

• 1–2 years experience in hospitality, events, office coordination, or workplace ops
• Friendly, service-oriented attitude
• Highly organized and dependable multitasker
• Problem solver with creative thinking skills
• Comfortable with Jira & Google Workspace (Docs, Sheets, Calendar, Slides)
• Able to lift up to 50 lbs and assist with event setups
• Available to work onsite regularly
• Willing to travel up to 10% for major events

💡 Why This Role?

• Hands-on, varied role focused on enhancing employee experience
• Work with a fast-growing, mission-driven company in the crypto space
• Opportunity to build workplace culture and operations from the ground up
• Remote with some onsite presence, plus travel during peak events
• Competitive hourly pay with benefits

✨ Tips to Stand Out

• Highlight any prior office coordination, hospitality, or event support experience
• Emphasize organizational skills and ability to multitask effectively
• Mention familiarity with Jira or similar ticketing systems
• Showcase any examples where you improved processes or employee experience
• Demonstrate your customer service mindset