Graduate Account Manager – Fashion TikTok Shop UK

Job Title: Graduate Account Manager – Fashion (TikTok Shop UK)

Company: TikTok

Location: London, England, United Kingdom

Job Type: Full-time

About the Team

The UK Fashion Team at TikTok Shop manages a wide range of merchants across all fashion subcategories. Our mission is to become the most fashionable marketplace within five years while empowering merchants to establish their brand presence and grow their communities on TikTok.

Key Responsibilities

• Merchant Support: Assist merchants by guiding them through platform processes such as product uploads, platform education, and resolving common operational challenges.
• Operational Excellence: Troubleshoot day-to-day operational issues and escalate complex matters to senior team members when necessary.
• Content & Campaign Support: Collaborate with internal and external teams to help merchants utilize TikTok's tools such as live streaming and short-form videos to enhance their reach and impact.
• Collaborative Projects: Contribute to internal projects such as data analysis, campaign execution, and process improvements that strengthen the TikTok fashion ecosystem.

Minimum Qualifications

• Bachelor’s Degree or higher, graduated in 2023 or later in marketing, business, e-commerce, or a related field.
• Available to start full-time employment in May 2025.
• Basic understanding of the fashion or e-commerce industry with a strong interest in learning more.
• Strong interpersonal and communication skills with a client-focused attitude.
• Ability to work effectively in a fast-paced, collaborative environment.

Preferred Qualifications

• Interest in content creation (e.g., livestreaming, short videos) is a plus.
• Problem-solving mindset and openness to feedback.

About TikTok

TikTok is the leading platform for short-form mobile video. With global headquarters in Los Angeles and Singapore, and offices in major cities worldwide, TikTok is on a mission to inspire creativity and bring joy. At TikTok, we value curiosity, creativity, resilience, and collaboration as we work together to shape the future of content creation.

Why Join Us

By joining TikTok, you will be part of a fast-growing tech company where innovation and creativity are at the core. You'll have the opportunity to make a global impact, learn from talented professionals, and help shape the future of fashion commerce.