Lead Consultant, Technical Content Writing - Genpact

Lead Consultant, Technical Content Writing

Genpact - Fresher

Location: Bengaluru ,India

Job Type: Permanent

About Genpact

Genpact (NYSE: G) is a global leader in professional services and solutions, shaping the future through innovation and delivering impactful outcomes. Our 125,000+ employees across 30+ countries leverage deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI to transform leading enterprises, including Fortune Global 500 companies. We are driven by curiosity, entrepreneurial agility, and the desire to create lasting value for our clients.

Role Overview

We are inviting applications for the role of Lead Consultant, Technical Content Writing. In this position, you will be responsible for generating innovative ideas and creating high-quality technical documentation, collaborating with engineering teams to ensure clarity and accuracy. You'll help improve user experience by effectively communicating complex information and presenting it in user-friendly formats.

Key Responsibilities

• Idea generation and feature documentation/presentations.
• Create technical documentation such as user guides, how-to guides, integration guides, operational guides, and product specifications, specifically for applications developed on AWS platform.
• Collaborate with technical experts, including engineers and developers, to ensure accurate and clear information.
• Complete content writing tasks and assignments within stipulated timelines.
• Conduct research on Intelligent Automation to generate content and ideas.
• Be open to feedback to refine and improve content.
• Work closely with the design and BA teams as needed for content refinement.
• Write scripts and creative content for townhalls and monthly newsletters.
• Write creative content for assigned projects.

Qualifications

Minimum Qualification:

• BE/B Tech/MCA
• Excellent written and verbal communication skills

Preferred Qualification:

• Effective communication skills
• Experience in content writing
• Ability to quickly learn and understand complex subject matters
• Knowledge of cloud platforms, particularly AWS
• Proficiency in Lucid Chart
• Experience working with engineers to improve user experience, refine content, and create visuals for technical support content
• Background in software development

Why Genpact?

At Genpact, we are committed to fostering a diverse and inclusive work environment. We believe in respecting and valuing differences, focusing on customer satisfaction, and driving innovation.

We offer an exciting opportunity to work with industry leaders and make a real impact on global businesses.

Equal Opportunity Employer:

Genpact is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, nationality, disability, or any other characteristic protected by law. Genpact is committed to creating an inclusive, dynamic workplace.

Note: Genpact does not charge fees for processing job applications. Any requests for payment to apply or participate in the hiring process are scams.

For more details about Genpact, visit genpact.com and connect with us on LinkedIn, Twitter, YouTube, and Facebook.