Job Details

Product Design Manager (Exchange)

Crypto Jobs

Job Description

Job Title: Product Design Manager – Exchange

Location: Melbourne, Victoria, Australia (Hybrid)

Company: Crypto.com

Job Type: Full-time

About Us:

Founded in 2016, Crypto.com has become one of the world’s most trusted and widely used cryptocurrency exchanges. We’re on a mission to accelerate the world’s transition to cryptocurrency, driven by a commitment to regulatory excellence, product innovation, and exceptional user experience.

The Opportunity:

We are seeking a Product Design Manager to lead the design vision and execution for our Exchange division. This is a strategic, hands-on leadership role where you’ll manage a team of designers, shape end-to-end user experiences across web and mobile, and collaborate cross-functionally to bring powerful trading tools to life.

Responsibilities:

Lead & Manage: Guide a team of designers through mentorship, creative direction, feedback, and professional growth
Design Execution: Contribute to design efforts by producing product concepts, wireframes, and visual designs as needed
Collaboration: Work closely with product managers across different Exchange features to set priorities and align roadmaps
User Research: Plan and execute user research activities such as interviews, usability testing, and focus groups
Process Ownership: Establish and refine design processes and workflows that empower the team to deliver top-tier output
Cross-functional Influence: Partner with engineering and executive leadership to align on vision, business goals, and timelines
Design Advocacy: Champion user-centered design, bringing a strong design perspective to strategic product decisions
Continuous Improvement: Actively use and trade on the Exchange to identify UX issues and share feedback for improvements
Communication: Effectively present design strategies, decisions, and trade-offs to stakeholders and executives

Requirements:

Must be an active trader with at least 2+ years of experience working with a top-tier trading platform or team
Demonstrated mastery of design as a craft, with strong UX/UI design fundamentals and tools
Extensive experience designing B2C digital products for international audiences
Proven leadership experience, with a history of coaching and growing design teams
Strong portfolio that showcases a range of high-quality design work for digital products and services
Deep understanding of user-centered design principles, UX best practices, and the ability to lead product roadmaps with stakeholders
Ability to manage multiple complex projects while maintaining high standards of quality and execution
Skilled in balancing creative vision with product and business objectives

Bonus Points:

Background in FinTech, Web3, or Crypto Exchange platforms
Experience leading design at scale in a fast-paced, high-growth environment
Strong storytelling and stakeholder management skills