Product Manager, Player Experience

About the Job

Discord is used by over 200 million people each month for various reasons, but one thing nearly everyone does on our platform is play video games. Over 90% of our users play games, spending a combined 1.5 billion hours each month enjoying thousands of unique titles on Discord. Discord is uniquely positioned to shape the future of gaming, and we’re focused on making it easier and more fun for people to connect, chat, and hang out before, during, and after playing games.

We are looking for a Product Manager to join our Unified Developer Platform team to build systems and features that enhance the player experience on Discord. This role offers an exciting opportunity to work closely with engineers, designers, data scientists, and other key stakeholders to create experiences that help game developers better engage their players on Discord. If you’re passionate about gaming, blockchain technology, web3, and the future of NFTs, DeFi platforms, and cryptocurrency, this is the perfect opportunity for you.

As a product manager, you will guide the product philosophy, define roadmaps, and drive the development of key features such as game-related DMs and notifications, player profiles and stats, leaderboards, and bots. You’ll work to balance the needs of both consumers and developers to improve engagement, reach, retention, and revenue while ensuring that the core Discord experience remains intact.

What You'll Be Doing:

• Product Vision & Strategy: Guide the product philosophy and roadmap for features that allow players to engage with game experiences on Discord, including game-related notifications, player profiles, leaderboards, and bots.
• Platform Capabilities: Balance the needs of consumers and developers by delivering unique platform capabilities that enhance player engagement, retention, and revenue without detracting from the core Discord user experience.
• Cross-Functional Collaboration: Work with product and engineering teams to create a connected vision that amplifies game developer products on Discord, including integration with blockchain technologies, smart contracts, and cryptocurrency platforms.
• Stakeholder Partnerships: Partner with teams across Discord, including Apps, Revenue, and more, to ensure alignment with company-wide objectives and build features that meet the needs of both developers and players.
• Empathize with Players: Understand different player personas and use-cases, ensuring you always think player-first in your product decisions.

What You Should Have:

• 5+ years of experience building and shipping consumer software, ideally as a product manager, with a strong focus on gaming and player engagement.
• Deep understanding of the gaming industry, including knowledge of game-related notifications, leaderboards, and player profiles, and how to integrate web3 elements such as NFTs, cryptocurrency, and DeFi platforms into the gaming experience.
• Proven ability to solve complex problems with innovative solutions that drive engagement, reach, and retention across blockchain-based platforms and traditional gaming spaces.
• Ability to thrive in ambiguous environments, solving challenging problems and executing on them in an agile manner.
• Strong data analysis and synthesis skills to inform decision-making and track product performance.
• Technical proficiency with the ability to work closely with engineers; a programming background is a plus.
• Strong product sense and a deep understanding of both developer and player needs.

The US base salary range for this full-time position is:

$183,000 to $201,500 + equity + benefits.

Please note that this reflects the base salary only and does not include equity or benefits.

Why Discord?

Discord is not just a platform for gamers—it’s a place where millions of people come to connect, engage, and play together. We are a multiplatform, multigenerational, and multiplayer platform that helps people build communities around shared interests. Whether it’s playing games, exploring NFTs, or engaging in the growing world of blockchain technology, cryptocurrency, and web3, Discord plays a key role in the future of gaming and digital interaction.

As we continue to evolve, we’re committed to providing new and exciting ways for game developers, players, and the larger crypto and blockchain community to interact. If you’re passionate about the future of gaming, NFTs, and the exciting possibilities of smart contracts and DeFi platforms, Discord is the place to be.

Ready to make a lasting impact on the future of gaming, crypto, and web3? Apply today and join our mission to shape the future of player experiences on Discord!

Discord is an equal opportunity employer. We are committed to building a diverse and inclusive workplace.