Reposted:Platform Policy Expert, Platform Integrity

Job Title: Platform Policy Expert, Platform Integrity

Company: Discord

Location: Hole or Hollow Water 10, MB (Remote)

Compensation: $192K/yr - $216K/yr

About the Job:

Discord is used by over 200 million people every month, primarily for gaming. Over 90% of users play games, spending 1.5 billion hours on the platform monthly. As a platform, Discord is integral to the gaming experience, connecting players before, during, and after their gaming sessions. To maintain a safe environment for users and developers, we are seeking a Platform Policy Expert to evolve our platform integrity policies and collaborate on their implementation, ensuring the safety of our community.

What You'll Be Doing:

• Policy Writing & Research: Identify, research, and write platform integrity policies in collaboration with Product, Legal, Trust & Safety, and Product Policy teams.
• Policy Implementation: Work with enforcement teams, including Product, Trust & Safety, and Customer Support, to operationalize new policies through training, tooling changes, and enforcement guidelines.
• Escalation Management: Handle policy escalations from various cross-functional teams such as Product, Trust & Safety, Legal, and Communications.
• Vision & Strategy: Develop long-term strategies for resolving platform integrity issues, including enforcement frameworks for Discord's developer ecosystem.
• Complex Policy Projects: Lead projects focused on Discord developers, apps, games, and emerging product launches.
• Cross-functional Collaboration: Coordinate responses to content decisions, balancing differing opinions and risk assessments to provide effective policy guidance.
• User-Facing Communication: Write blog posts, Help Center articles, and other resources to communicate policy changes and enforcement decisions to users.
• Stakeholder Communication: Articulate Discord’s values and policy principles to internal stakeholders.

What You Should Have:

• Experience: Background working on issues like spam, scams, fraud, platform abuse, malware, inauthentic behaviors, and platform ban evasion.
• Tech Knowledge: Familiarity with APIs, API integrations, and scaled abuse patterns.
• Content Policy Expertise: Experience writing content policies, social science research, and data-driven decision-making.
• Project Management: Familiarity with managing projects and/or programs.
• Passion for Support: A desire to support your team and users by ensuring platform integrity.
• Communication Skills: Strong organizational and communication skills, with the ability to collaborate, stay flexible, and question assumptions.

Bonus Points:

• Familiarity with Discord’s developer ecosystem and its API.
• Experience writing policies for teen creators and developers.
• Multilingual abilities.

Compensation & Benefits:

• Salary Range: $192,000 - $216,000 base salary + equity + benefits.
• Salary Determination: Compensation within this range is based on job-related skills, experience, education, and training.

Note: Compensation reflects the base salary only, with additional equity and benefits provided.

Why Discord?

Discord plays a vital role in the future of gaming, bringing players together to deepen friendships through shared experiences. Whether it's playing games, listening to music, or bonding over common interests, Discord fosters a unique connection. Join us to be part of the team that is shaping the future of gaming and community engagement!

How to Apply:

Ready to help ensure the safety and integrity of the Discord platform? Click "Apply" to submit your application today.