Job Details
Search QA Model Data
Discord Moderator Jobs
Job Description
🔍 Quick Job Summary:
This is a full-time role on TikTok’s Search Model Data Team under Trust & Safety. Your main responsibilities include:
✅ Operations & Data Management
- Performing daily audits and quality inspections
- Handling queue assignments, policy updates, and escalations
- Monitoring and analyzing labeling quality
- Coordinating with R&D and Product teams
✅ Training Management
- Creating localized training schedules and SOPs
- Delivering onboarding and process trainings
- Evaluating knowledge through testing and feedback
🚨 Important Note:
This role may expose you to sensitive or disturbing content (e.g. hate speech, self-harm, etc.) — so resilience and emotional management are key.
🧠 Key Qualifications & Skills They Want:
- Education: Diploma or higher
- Experience: Prior QA, Content Moderation, or Search-related roles
- Familiarity with search engine optimization or social media platforms
- Analytical mindset — data analysis, root cause evaluations
- BPO / Call Center experience is a plus
- Ability to handle explicit or harmful content
- High adaptability and emotional resilience
🧩 How to Position Yourself
If you’re applying, here’s how you can tailor your resume and cover letter:
✅ Highlight Relevant Experience
- Emphasize any roles involving QA, data auditing, moderation, training, or search optimization
- Showcase your experience with search algorithms, data reports, or quality analysis
- If you’ve ever worked in BPOs or fast-paced customer service, include that too
✅ Show You’re Detail-Oriented & Resilient
- Provide examples where your attention to detail prevented or corrected issues
- Share a moment where you adapted quickly to a challenging situation or emotionally tough environment
✅ Use Keywords
Make sure your resume includes keywords from the job description:
- "Labeling strategies"
- "Policy implementation"
- "Root cause analysis"
- "Data validation"
- "Content moderation"
- "Search engine optimization"
✍️ Want Help Tailoring Your Resume?
I can help rewrite your resume for this specific role or even draft a customized cover letter. Just let me know what your current background looks like and I’ll help align it perfectly.
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