Search QA Model Data

🔍 Quick Job Summary:

This is a full-time role on TikTok’s Search Model Data Team under Trust & Safety. Your main responsibilities include:

✅ Operations & Data Management

• Performing daily audits and quality inspections
• Handling queue assignments, policy updates, and escalations
• Monitoring and analyzing labeling quality
• Coordinating with R&D and Product teams

✅ Training Management

• Creating localized training schedules and SOPs
• Delivering onboarding and process trainings
• Evaluating knowledge through testing and feedback

🚨 Important Note:

This role may expose you to sensitive or disturbing content (e.g. hate speech, self-harm, etc.) — so resilience and emotional management are key.

🧠 Key Qualifications & Skills They Want:

• Education: Diploma or higher
• Experience: Prior QA, Content Moderation, or Search-related roles
• Familiarity with search engine optimization or social media platforms
• Analytical mindset — data analysis, root cause evaluations
• BPO / Call Center experience is a plus
• Ability to handle explicit or harmful content
• High adaptability and emotional resilience

🧩 How to Position Yourself

If you’re applying, here’s how you can tailor your resume and cover letter:

✅ Highlight Relevant Experience

• Emphasize any roles involving QA, data auditing, moderation, training, or search optimization
• Showcase your experience with search algorithms, data reports, or quality analysis
• If you’ve ever worked in BPOs or fast-paced customer service, include that too

✅ Show You’re Detail-Oriented & Resilient

• Provide examples where your attention to detail prevented or corrected issues
• Share a moment where you adapted quickly to a challenging situation or emotionally tough environment

✅ Use Keywords

Make sure your resume includes keywords from the job description:

• "Labeling strategies"
• "Policy implementation"
• "Root cause analysis"
• "Data validation"
• "Content moderation"
• "Search engine optimization"

✍️ Want Help Tailoring Your Resume?

I can help rewrite your resume for this specific role or even draft a customized cover letter. Just let me know what your current background looks like and I’ll help align it perfectly.