Senior Adaptive Data Analyst

Protecting Users and Shaping the Future of Gaming at Discord 🎮🔒

With over 200 million active users every month, Discord is more than just a gaming platform — it's where people connect, communicate, and create memories. While users are spending a combined 1.5 billion hours each month playing games, Discord is also at the forefront of ensuring their safety and security. The Adaptive Data Analytics team is responsible for protecting users from online abuse, including spam, account compromise, and payment fraud. We're shaping the future of gaming by keeping the community safe through cutting-edge strategies and data-driven insights.

Role: Senior Anti-Abuse Analyst

Location: Remote, US-based

Team: Adaptive Data Analytics

What You’ll Be Doing:

• Combat Scaled Abuse: Leverage automation, heuristic rules, and machine learning classifiers to stop bad actors in spam and fraud-related problem areas.
• Data-Driven Strategy: Create reports, analyze data, and provide insights to drive safety strategy and optimize anti-abuse methods.
• Collaborative Innovation: Propose projects, features, and improvements through RFCs, and secure buy-in from leadership to drive impactful initiatives.
• Proactive Consultations: Partner with product teams to ensure new features are protected from abuse before they’re launched.
• Monitor Abuse Trends: Analyze metrics and manage incoming reports to identify and respond to emerging patterns of abuse.
• Cross-Team Collaboration: Work closely with teams like Product, Safety Engineering, ML, and CX to tackle complex, time-sensitive issues.

What You Should Have:

• Expertise in Scripting & SQL: 5+ years of experience with scripting languages (Python, JavaScript) and SQL, especially working with large datasets.
• Abuse Prevention: 5+ years combating scaled abuse online with innovative solutions, understanding the risks and tradeoffs in this space.
• Problem-Solving Skills: Strong investigative abilities to identify root causes rather than just symptoms of issues.
• Stakeholder Management: Experience collaborating across teams and improving processes to ensure success.
• Fast-Paced Decision Making: Ability to make important, data-backed decisions under pressure.
• Effective Communication: Articulate technical complexities to both technical and non-technical stakeholders.
• Experimentation in Production: Experience in testing and experimenting with anti-abuse systems, rules, and machine learning models.
• Software Engineering Practices: Familiarity with best practices like spec creation, code review, version control, and technical documentation.
• Empathy & Tenacity: A passion for protecting users with a creative, positive, and scrappy mindset to tackle adversarial actors.

Bonus Points:

• ML, Security, or Data Science Background: Experience as a Machine Learning Engineer, Security Engineer, or Data Scientist is a plus.
• Innovative Metrics: Experience creating new metrics to provide visibility into previously unmeasured problem areas.
• Machine Learning Expertise: Experience developing or improving machine learning models for abuse detection.
• Strong Statistical Background: Familiarity with statistics or causal inference techniques.

Why Discord?

Discord is revolutionizing how people connect through gaming, entertainment, and shared interests. As part of the Adaptive Data Analytics team, you'll be playing a critical role in ensuring that our platform remains a safe and welcoming space for everyone. Whether you’re stopping bad actors or optimizing safety systems, your work will directly contribute to Discord's mission of making gaming and online communities more fun, secure, and enjoyable.

Base Salary Range (US): $180,000 - $202,500 + equity + benefits

Note: The salary is based on experience and qualifications, and does not include equity or benefits.

Join us at Discord and be part of a community that’s shaping the future of gaming while keeping it safe and fun for millions of players around the world. Your future is just a click away!