Senior Manager, Revenue Operations

Senior Manager, Revenue Operations

• Location: San Francisco, CA (Hybrid)
• Salary Range: $169K - $259K per year
• Employment: Full-time

Role Overview

• Lead and mentor a global team in revenue operations, focusing on the quote-to-cash (QTC) process.
• Drive a frictionless, scalable, and customer-focused QTC experience.
• Manage accounts receivable balances and ensure compliance with public company standards.
• Collaborate cross-functionally with sales, accounting, and shared services to optimize billing, payments, and collections.
• Identify and implement process improvements and automation opportunities.
• Oversee QTC policies and procedures, including SOX compliance and internal controls.
• Support system evaluations and enhancements to meet current and future business needs.

Who You Are

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field (CPA a plus).
• 7+ years in quote-to-cash or similar finance roles, with a strong customer service focus.
• Proven leadership experience managing high-performing teams.
• Experience working in public companies with a focus on internal controls and compliance.
• Skilled in subscription billing, invoicing, collections, and process/system design.
• Strong project management and communication skills.
• Comfortable working with CRM systems (Salesforce preferred).
• Detail-oriented with a hands-on approach to solving complex problems.

Team & Culture

• Part of Canva’s mission to empower design globally.
• Revenue Operations is key to supporting Canva’s Enterprise and B2B growth.
• Collaborative, continuous improvement mindset with focus on scalability and customer experience.

Benefits

• Equity packages.
• Comprehensive health plans.
• 401(k) with company contribution.
• Inclusive parental leave.
• Vibe & Thrive allowance for wellbeing and work setup.
• Flexible leave policies.

Other Notes

• Interviews are virtual.
• Canva encourages diverse candidates to apply, even if they don’t meet every requirement exactly.
• Fair and market-informed compensation with focus on internal equity.