Staff Software Engineer - Machine Learning Platform - GenAI - India · Remote

🧾 Job Summary

• Role: People Operations Associate Generalist
• Team: People & HR – People Success Team
• Location: Remote, USA (occasional in-person offsites required)
• Compensation: $87,550 – $103,000 USD/year + Bonus + Equity + Benefits

🛠️ Key Responsibilities

• Manage employee HR requests through Jira
• Handle Tier 1 HR tasks: onboarding, benefits, recruitment support, employee experience
• Troubleshoot and resolve Tier 2 issues
• Collaborate with HR Centers of Excellence on service delivery
• Recommend process improvements and automation
• Contribute to cross-functional People Ops projects

✅ Requirements

• 3+ years experience in HR Ops/Generalist/Coordinator roles
• Bachelor’s degree in HR, Business, or related field
• Hands-on with ticketing systems (e.g., Jira, ServiceNow)
• Skilled in clear, effective communication and problem-solving
• Comfortable working in fast-paced, high-volume environments

➕ Nice to Have

• Experience with:
• Jira, Workday, Slack, G-Suite
• Global teams and distributed workforces

🏢 Why Coinbase?

• Mission-driven: Building the future financial system onchain
• High-performing culture with elite colleagues
• Intense, growth-focused environment
• Opportunities to innovate HR operations at scale
• Equity and benefits package included