Job Details
Team Lead, Account Management Strategy and Execution
Strategic Management
Job Description
Job Title: Team Lead, Account Management Strategy and Execution
Company: Adyen
Location: San Francisco, CA (Hybrid)
Salary Range: $175,000 – $230,000 (Base)
Employment Type: Full-time
Seniority Level: Senior
Category: Strategy
Description:
Adyen is seeking a strategic and analytical team lead to oversee account management strategy and execution. This role involves leading a small team, optimizing account management processes, improving customer value, and aligning with cross-functional stakeholders.
Responsibilities:
- Define and execute account management strategies aligned with company goals
- Implement initiatives for operational efficiency and customer journey optimization
- Lead, coach, and develop a team of strategy and execution managers
- Track performance metrics and maintain revenue forecasting models
- Collaborate with Finance on headcount planning
- Partner with sales, marketing, and product teams to align strategies
Qualifications:
- Bachelor’s degree in Business Administration or related field
- 3+ years in strategy consulting, investment banking, or similar analytics roles
- 3+ years in account management or customer success
- 2+ years of team leadership experience
- Strong analytical skills and experience with Excel, Looker, Salesforce
- Effective communicator with stakeholder management skills
- Proactive and goal-oriented
Additional Details:
- Preference for candidates based in San Francisco, New York, or Amsterdam
- Occasional domestic and international travel required
- Office-first work culture
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