Fireblocks is a secure and user-friendly platform designed to help businesses build blockchain-based products and manage digital assets efficiently. It provides tools for securely transferring, storing, and issuing digital assets while ensuring protection against cyber threats. Fireblocks simplifies operations for financial institutions, exchanges, and businesses dealing with cryptocurrencies and blockchain technology.

<h3>Business Development Representative (BDR) – Fireblocks (NYC)</h3>🔥 Join the Industry Leader in Digital Asset Infrastructure! 🔥Fireblocks secures 15% of all crypto transactions and is trusted by BNY Mellon, BNP Paribas, Revolut, and thousands more. We provide cutting-edge blockchain-based security solutions for financial institutions, banks, and Web3 companies worldwide.Now, we’re looking for a dynamic Business Development Representative (BDR) to join our New York team and help drive the future of digital assets!<h3>🚀 Your Impact</h3>As a BDR at Fireblocks, you’ll be the driving force behind our sales pipeline, working closely with our Sales and Marketing teams to generate and qualify new business opportunities. <h3>🔹 What You’ll Do</h3>✅ Engage prospects through calls, emails, and video outreach.✅ Identify &amp; qualify inbound and outbound sales opportunities.✅ Collaborate with Marketing to refine lead generation strategies.✅ Partner with Sales to target key accounts.✅ Support Sales Engineering with product demonstrations.✅ Represent Fireblocks at industry events and conferences.✅ Maintain detailed records in HubSpot/Salesforce. <h3>🎯 What We’re Looking For</h3>🔹 Prior BDR/SDR experience (preferably in tech or software).🔹 A natural hunger for learning and growth.🔹 Ability to quickly understand and pitch new technology.🔹 Comfort using LinkedIn, Drift, or other prospecting tools.🔹 Strong collaboration and adaptability in a fast-paced environment.🔹 Bonus: Experience in fintech, blockchain, cybersecurity, or crypto. <h3>💰 Compensation &amp; Benefits</h3>💵 Base Salary: $55,000 - $65,000 (NYC-based)🎯 Competitive bonus &amp; equity grants📚 Extensive training &amp; career growth opportunities🏥 Comprehensive health &amp; wellness benefits🚀 Work alongside top fintech &amp; crypto professionalsAt Fireblocks, we’re building something transformational—and we want you to be a part of it. 📩 Apply now and help us secure, simplify, and scale digital assets worldwide!

Business Development Representative, New York

<h2>BDR Manager, Americas at Fireblocks (New York, NY, USA)</h2>Location: New York, NY (with a focus on North and South America) About Fireblocks: Fireblocks is the leading digital asset platform, trusted by some of the world’s largest financial institutions, banks, and Web3 companies like BNY Mellon, BNP Paribas, Revolut, and many others. As the world of digital assets evolves at an accelerating pace, Fireblocks is helping companies leverage blockchain technology securely and efficiently. Fireblocks' platform ensures that its clients can handle digital assets with the utmost security and simplicity.The Role: Fireblocks is seeking a BDR (Business Development Representative) Manager for the Americas region, covering both North and South America. This leadership role will allow you to recruit, onboard, and lead a team of talented BDRs, driving opportunities for the sales team and optimizing regional strategies. You’ll manage the execution of outbound and inbound business development strategies, helping Fireblocks continue its position as a leader in the digital asset industry. Key Responsibilities:<ul><li>Team Leadership: Manage a team of BDRs in New York City and São Paulo, providing training and coaching to improve performance.</li><li>Sales Development: Lead the effort to generate qualified leads and create business opportunities for the sales team through outbound and inbound tactics.</li><li>Operational Excellence: Optimize internal processes, provide operational support, and ensure that targets are met and exceeded.</li><li>Regional Strategy Development: Develop region-specific strategies for each customer segment to generate new business opportunities.</li><li>Collaboration with Marketing: Work closely with the marketing team to ensure leads are properly qualified and tracked through a consistent feedback loop.</li><li>Cross-functional Coordination: Act as a liaison between regional sales and BDR teams, ensuring smooth transitions from lead generation to opportunity conversion.</li></ul> Requirements:<ul><li>Experience: 1-2 years of people management experience in sales or marketing, ideally with a background in fintech, payments, or the crypto industry.</li><li>Skills: Excellent written and verbal communication skills, with the ability to train, guide, and motivate a team to overachieve goals.</li><li>Industry Knowledge: Strong understanding of the crypto or financial sector is essential, with a preference for candidates with experience in fintech or payments.</li><li>Sales Operations &amp; Marketing: Experience with sales operations or marketing would be beneficial to optimize team workflows and ensure strategic alignment.</li></ul> Compensation: For employees based in the NYC HQ, the compensation range for this role is estimated to be between $105,000 to $157,000, with additional bonuses, equity grants, and generous benefits depending on individual qualifications and experience.Why Fireblocks? At Fireblocks, we are committed to enabling businesses to access digital assets securely, and our mission is to create transformational change in the industry. We believe in diversity, inclusion, and fostering a culture where everyone can thrive and contribute to our vision.#LI-Hybrid

BDR Manager, Americas

Customer Success Manager, JapanLocation: Tokyo Prefecture, Japan Company: Fireblocks The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks’ platform and network provide the simplest and most secure way for companies to work with digital assets, and it is trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more.As a Customer Success Manager, you will play a pivotal role in ensuring the success, adoption, growth, retention, and satisfaction of our customers in Japan. You will act as a trusted advisor, leveraging your deep knowledge of financial technology to help clients maximize the value of our platform. This role requires both a strategic skillset and technical platform expertise, as a product expert, a results-oriented professional who thrives in a fast-paced environment, and has a proven track record of managing complex customer relationships for both enterprise and growing payment companies. <h3>Key Responsibilities</h3><h4>Customer Engagement &amp; Success</h4><ul><li>Serve as the primary point of contact for enterprise and scale customers in the crypto industry, ensuring their long-term success with our platform.</li><li>Develop and execute customized account success plans to help customers achieve their business objectives.</li><li>Proactively identify opportunities for value realization, product adoption, and process improvements.</li></ul><h4>Account Management &amp; Retention</h4><ul><li>Own the health and retention of a portfolio of enterprise and scale accounts, driving high GDR (Net Dollar Retention) and NDR (Net Dollar Retention), mitigating churn risk.</li><li>Collaborate closely with sales, renewals, and account teams to secure renewals and identify expansion opportunities.</li><li>Lead regular Executive Business Reviews and adoption Health Checks with executive stakeholders to showcase ROI and platform value.</li></ul><h4>Industry Expertise &amp; Advisory</h4><ul><li>Leverage deep domain knowledge of the crypto ecosystem in addition to blockchain to provide strategic advice tailored to the customer’s needs.</li><li>Act as a thought leader, sharing insights on market trends, compliance requirements, and best practices to enhance customer success.</li><li>Facilitate cross-functional alignment between customer teams and internal product/engineering teams to address technical and strategic challenges.</li></ul><h4>Advocacy &amp; Enablement</h4><ul><li>Advocate for customer needs internally, collaborating with Product, Marketing, Support, Services, and Engineering to drive enhancements that meet industry-specific demands.</li><li>Deliver training, enablement sessions, and resources to empower customers to maximize their use of the platform.</li><li>Identify and create customer success stories, case studies, and testimonials to support broader marketing and sales efforts.</li></ul> <h3>Requirements</h3><h4>Experience &amp; Knowledge</h4><ul><li>8+ years of experience in Customer Success, Account Management, or related roles in the SaaS, fintech, or crypto industries.</li><li>Strong understanding of financial infrastructure, compliance requirements, digital wallets, blockchain, or cryptocurrency.</li><li>Proven track record of managing and growing enterprise accounts with complex needs.</li></ul> <h4>Skills</h4><ul><li>Exceptional relationship-building skills with executive stakeholders and operational teams.</li><li>Strategic thinker with the ability to align customer objectives with platform capabilities.</li><li>Strong project management skills to navigate complex implementations and integrations.</li><li>Analytical mindset with proficiency in data-driven decision-making and metrics tracking.</li></ul> <h4>Technical Proficiency</h4><ul><li>Familiarity with SaaS platforms that enable financial transactions and API-based integrations in the fintech space.</li><li>Proficiency in CRM tools like Salesforce, Gainsight, or equivalent customer success platforms and relevant reporting analytics and product adoption tools.</li></ul> <h4>Soft Skills</h4><ul><li>Outstanding communication and presentation skills, both written and verbal.</li><li>Collaborative team player with the ability to work cross-functionally in a global organization.</li><li>Self-starter with a passion for technology and a customer-first mindset.</li><li>Fluent in Japanese and English.</li></ul> Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms.

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Business Development Representative, New York

BDR Manager, Americas

Customer Success Manager, Japan

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