Customer Support Executive - Adobe

Job Title: Customer Support Executive

Company: Adobe

Location: Jaipur

Experience: 0-2 Years

Contact:+91 98801 58717

About Adobe

Adobe Systems Incorporated is a renowned multinational software company headquartered in San Jose, California. Founded in 1982 by John Warnock and Charles Geschke, Adobe is best known for its innovative software solutions such as Photoshop, Acrobat Reader, and the Adobe Creative Cloud suite. Adobe has played a pivotal role in the development of multimedia and creativity software and has expanded its portfolio to include rich Internet application software. With over 15,000 employees worldwide, Adobe continues to lead in creative and digital solutions.

Job Description

Function: Sales and Business → Customer Service

We are looking for a Customer Support Executive to join our dynamic team at Adobe. In this role, you will be responsible for assisting customers by resolving both technical and non-technical issues, ensuring a seamless customer experience.

Key Responsibilities:

• Provide prompt and effective assistance to customers, resolving any technical or non-technical issues they may encounter.
• Document all customer interactions for future reference and follow-up.
• Ensure end-to-end resolution of customer inquiries, addressing concerns until they are fully resolved.

Requirements:

• Qualification: Graduate and Undergraduate candidates are welcome to apply.
• Experience: A minimum of 6 months of experience in a technical background is preferred.
• Skills: Strong technical knowledge coupled with excellent communication skills.
• Language: Fluency in English is required.