Rain offers best in class payments card infrastructure focused on global use cases. Providing support for&nbsp;custodial and non-custodial solutions, integrated KYC, network processing, along with our proprietary&nbsp;stablecoin settlement infrastructure. What will you build?

Job Title: Client Experience Manager Company: Rain Location: New York, NY (Flexible/Hybrid) Salary Range: $70,000–$145,000 About Rain: Rain is reimagining the future of money by bridging real-world payments and digital finance. Backed by top-tier investors like Lightspeed, Norwest, and Coinbase, Rain is on a mission to empower global users with next-gen financial products. With a flat, high-impact team structure, every teammate plays a key role in shaping the roadmap. The Opportunity: Rain is seeking a strategic and action-oriented Client Experience Manager to lead and scale its customer experience efforts. This role owns the full support journey across consumer and enterprise users—from implementing systems and tools (like Intercom and HubSpot) to driving product feedback loops and customer education initiatives. You’ll serve as a crucial link between support, product, engineering, and compliance teams to ensure exceptional service at every step. Key Responsibilities:<ul><li>Build and implement Rain’s Client Experience Plan across platforms and touchpoints.</li><li>Optimize support tools (Hubspot, Intercom, Pylon) and manage outsourced support partners.</li><li>Own support ticket workflows across email and chat, ensuring top-tier response quality.</li><li>Develop customer personas and support strategies tailored to different segments.</li><li>Improve internal and external knowledge bases and self-serve resources.</li><li>Collaborate cross-functionally to scale operations, elevate product experience, and improve client velocity.</li><li>Monitor and iterate on support process performance through a data-driven lens.</li></ul> Ideal Candidate Will Bring:<ul><li>3+ years managing or building customer experience functions, preferably in fintech or high-growth startups.</li><li>Strong communication and leadership skills.</li><li>Experience building scalable support systems and documentation.</li><li>A product- and metrics-driven mindset with critical thinking capabilities.</li><li>Comfortable working evenings/weekends if needed, and managing third-party support functions.</li><li>(Bonus) Familiarity with Intercom, stablecoins, or digital wallets.</li></ul> Perks:<ul><li>Unlimited PTO (minimum 10 days required)</li><li>Flexible hybrid/remote working options</li><li>Company-issued Rain Card to experience products first-hand</li><li>Health &amp; wellness reimbursements</li><li>Global team summits for in-person bonding and alignment</li></ul>

Client Experience Manager

<h2>Legal Operations Specialist (Remote) | Rain</h2>📍 Location: Remote 💰 Competitive Salary ($30K - $80K) + Equity 🔹 Full-Time | Web3 | Fintech | Legal | Compliance | Operations <h3>About Rain</h3>Rain is building the future of financial infrastructure, enabling seamless integration of crypto and USD products into fintech platforms. Backed by top-tier investors like Lightspeed, Norwest, Khosla, Coinbase, Circle, and Uniswap, we’re at the forefront of real-world payments and digital money. <h3>The Role</h3>We are looking for a Legal Operations Specialist to support our legal, compliance, and operational workflows. This role blends paralegal expertise with legal operations, helping optimize contract management, compliance, and process automation across the company. <h3>Key Responsibilities</h3>✅ Legal Document Support: Edit, proofread, and prepare legal documents in coordination with the legal team. ✅ Contract Management: Organize, analyze, and maintain company contracts for compliance, risks, and obligations. ✅ Process Optimization: Implement scalable legal operations processes, including contract lifecycle management (CLM), document retention, and regulatory filings. ✅ Compliance &amp; Risk Management: Assist in state licensing applications, audits, and due diligence reviews. ✅ Vendor &amp; Stakeholder Management: Oversee external legal vendors and manage contract negotiations. ✅ Cross-functional Collaboration: Work closely with legal, compliance, and business teams to improve legal workflows. <h3>What You Bring</h3>🔹 3+ years of experience as a paralegal or legal operations specialist in corporate/commercial law, preferably in fintech, blockchain, or financial services. 🔹 Strong knowledge of legal operations tools (e.g., CLM, document management, compliance software). 🔹 Excellent organizational and multitasking skills, with high attention to detail. 🔹 Ability to handle multiple priorities in a fast-paced environment. 🔹 Familiarity with contract law, compliance, and risk management. 🔹 Bonus skills: Experience with legal tech tools, CRM systems (HubSpot, Rocketlane), state licensing, and corporate formation. <h3>Why Join Rain?</h3>🌍 Remote &amp; Flexible Work: Work where you feel most productive. 📅 Unlimited PTO: Required 10-day minimum annual leave for work-life balance. 📦 Equity Plan: Own a stake in our success. 🦷 Comprehensive Benefits: Health, dental, vision, and life insurance (U.S. employees). 💳 Rain Card Perks: Get access to Rain’s financial products for internal use. 💪 Health &amp; Wellness Stipend: Reimbursements for gym memberships, fitness classes, and wellness items. ✨ Team Summits: Regular in-person gatherings to build team synergy. 📩 Apply Now &amp; Join the Future of Fintech! 🚀

Legal Operations Specialist (Remote)

<h2>Business Development Manager - LATAM at Rain (Remote)</h2>Location: Remote (LATAM) About Rain: Rain is empowering the next generation of financial products globally. With a focus on real-world payments and digital money, we power global USD products for fintech platforms. Backed by top investors such as Lightspeed, Norwest, Khosla, Coinbase, Circle, and Uniswap, Rain is revolutionizing the financial services and fintech ecosystem. We’re a rapidly growing company, and we’re looking for a driven Business Development Manager in LATAM to join us on this exciting journey.Our Ethos: We believe in an open, flat structure that allows our team members at all levels to explore ideas, impact the roadmap, and shape the future of the company. At Rain, you’ll have the freedom to grow into the role that aligns with your goals and aspirations.What We’re Looking For: We are seeking an experienced and analytical Business Development Manager with an established network in the fintech and financial services space. The ideal candidate will be skilled at developing, managing, and growing large partner relationships and strategic ecosystem initiatives. You should have experience in partnerships, sales, or business development related to fintech or crypto products such as KYC solutions, BaaS, custody infrastructure, crypto wallets, etc. Responsibilities:<ul><li>Landing &amp; Growing Partnerships: Develop and expand strategic partnerships with key stakeholders, including fintech platforms, financial services providers, and crypto companies.</li><li>Advisor and Thought Leader: Be a trusted advisor to 3rd party partners on all things related to Rain and our products.</li><li>Collaborate with Stakeholders: Work cross-functionally with internal teams to design and deliver events, content, and promotional offers.</li><li>Growth Programming: Create robust activation programs to help Rain grow within the LATAM region.</li><li>Achieve Business Objectives: Deliver on key company-level business objectives and track progress against defined targets.</li><li>Communication &amp; Documentation: Ensure clear, articulate communication across all teams and maintain deal hygiene using sales tools.</li></ul> What You Will Bring:<ul><li>BA/BS Required: An advanced degree is a plus.</li><li>6+ Years of Experience: In Business Development or related fields with a proven track record of managing complex partnerships.</li><li>Cross-functional Collaboration: Strong ability to work across teams and manage deals throughout the lifecycle.</li><li>Problem-Solving &amp; Decision-Making: Ability to structure, analyze, and solve complex business problems to achieve concrete goals.</li><li>Fluent in Spanish and/or Portuguese: Essential for working with LATAM stakeholders.</li><li class="ql-indent-1">Desirable Experience:Experience in B2B sales and working with CRMs (e.g., HubSpot, Salesforce).</li><li class="ql-indent-1">Experience or interest in fintech, crypto, or blockchain technology.</li><li class="ql-indent-1">Experience working in both U.S. and LATAM regions.</li></ul> Perks at Rain:<ul><li>Unlimited Time Off: We encourage taking at least 10 days off each year to recharge.</li><li>Flexible Working: Work from home or in the office—whatever helps you perform your best.</li><li>Flexible Benefits: Comprehensive health, dental, and vision plans, plus life insurance and wellness benefits.</li><li>Equity Plan: Every employee has the opportunity to benefit from Rain’s success through an equity option plan.</li><li>Health &amp; Wellness Stipend: Rain supports your well-being by offering stipends for health and fitness activities.</li><li>Team Summits: Enjoy team-building experiences at summits to strengthen relationships and collaborate effectively.</li></ul> Why Rain? At Rain, you’ll be part of a fast-growing company in the exciting world of fintech and crypto. If you’re passionate about transforming the future of finance, have a knack for building strategic partnerships, and want to work with a dynamic, remote team, we’d love to hear from you!#LI-Remote

Business Development Manager - LATAM

Rain is dedicated to revolutionizing the financial technology sector by developing cutting-edge products that empower the future of money and financial services. This small yet dynamic team of experienced builders and founders works tirelessly to deliver exceptional solutions at the intersection of digital currency, fintech, and tokenized assets. Supported by top Silicon Valley investors, Rain offers a unique opportunity to join a growing company at an early stage, where each team member can significantly influence the company's trajectory and customer success strategy.The company's ethos promotes an open structure with ample room for personal and professional growth, allowing team members to explore new ideas and contribute to the company's vision. While many of Rain's team members are based in New York City, they embrace flexible working arrangements, including fully remote positions. Rain takes pride in offering a range of benefits designed to support the well-being and success of their employees, such as unlimited time off, flexible working conditions, comprehensive health plans, equity options, and wellness reimbursements. Regular team summits foster strong relationships and a shared commitment to Rain's mission.Rain is empowering the next generation of money and financial products globally. We’re a lean and mighty team of passionate builders and veteran founders. We are looking for a DevOps engineer to join us in building a cutting edge platform at the intersection of real-world payments and digital money. You will have the opportunity to deliver massive impact at a small and quickly growing company that is funded by some of the top investors in fintech and crypto. Rain is backed by great investors including Lightspeed, Norwest, Khosla, along with great companies like Coinbase, Circle, and Uniswap.&nbsp;Many of our engineers are based in NYC but we are open to fully remote candidates. Our EthosWe believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. What you'll do<ul><li>Be a critical part of the technical infrastructure roadmap</li><li>Manage our cloud environments across GCP and AWS</li><li>Scale our infrastructure to millions of end users globally</li><li>Help drive the architectural decisions of a rapidly evolving product</li><li>Lead the creation and maintenance of our CI/CD pipelines to enable rapid, reliable deployments</li><li>Collaborate with the engineering team to improve infrastructure performance</li><li>Build infrastructure to interact with millions of smart contracts across dozens of blockchains</li><li>Automate security controls and compliance processes to protect sensitive financial data</li></ul> What we're looking for<ul><li>Strong experience with Infrastructure as Code, particularly Terraform, for managing cloud resources at scale</li><li>Proven track record designing and implementing CI/CD pipelines and automation workflows</li><li>Experience managing production environments in cloud providers</li><li>Experience with monitoring, logging, and observability tools</li></ul> Nice to haves, but not mandatory<ul><li>Experience in fintech (neobank or card issuing experience gets extra brownie points)</li><li>Experience with blockchain infrastructure</li></ul> Our perks enable working at Rain to be a fulfilling, healthy and happy experience.Unlimited time off 🛼&nbsp;Unlimited vacation can be daunting, so at Rain we require our teammates to take 10 days minimum for themselves. Flexible working ☕&nbsp;We support a flexible workplace, if you feel comfortable at home please work from home. If you’d like to work with others in an office feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. Flexible Benefits 🧠&nbsp;Easy-to-access benefits, for all employees based in the US, Rain pays a percentage of your benefits for the employee and for your dependents. We offer comprehensive health, dental and vision plans as well as a 100% company-subsidized life insurance plan. Equity plan 📦&nbsp;On top of a competitive salary, we offer every Rain employee an equity option plan so we can all can benefit from our success. Rain Cards 🌧️&nbsp;We want our teammates to be knowledgeable about our core products and services and to support this mission we issue a card for our team to utilize the card for testing. Health and Wellness 📚&nbsp;High performance begins from within. Our members are welcome to use their company card for eligible health and wellness spending like gym memberships, fitness classes and other wellness items. Team summits ✨&nbsp;Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Stay tuned for upcoming destinations!

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