Associate Client Service Representative

Position: Associate Client Service Representative

Location: Sacramento, CA (Onsite)

Schedule: Monday–Friday, 9 AM – 6 PM

Salary: $35,000–$53,000 annually

About CSC:

Global leader in business, legal, tax, and digital brand services with 8,000+ employees worldwide.

Role Overview:

Provide excellent customer service within the Corporate Filing team by managing inquiries, processing legal documents, and supporting client relationships.

Key Responsibilities:

• Build and maintain client relationships
• Research, review, and process legal documents
• Handle client inquiries via phone and electronic communication
• Manage customer portfolios and workflows to meet deadlines
• Perform data entry, filing, and document retrieval
• Navigate multiple databases efficiently
• Recommend and support process improvements
• Maintain and grow existing client accounts through outstanding service

Requirements:

• 5+ years in B2B customer service or administrative roles
• Detail-oriented with strong research and problem-solving skills
• Proficient in MS Office (Excel, Word), Salesforce a plus
• Strong communication, time management, and multitasking skills
• Energetic self-starter thriving in fast-paced, team environments
• Eligible to work without sponsorship