Associate Technical Product Training Coordinator

📋 Associate Technical Product Training Coordinator

Location: Austin, TX (Hybrid: 3 days in-office, 2 days remote)

Schedule: Monday-Friday, 8:00 AM – 5:00 PM

Level: Entry level

Posted: 2 days ago (early applicant encouraged)

Role Overview

You’ll coordinate logistics for technical training events that help users better understand and use CSC’s products. The role supports trainers by handling administrative tasks so trainers can focus on learning objectives.

Key Responsibilities

• Manage event logistics: session confirmations/cancellations, room setups, catering, sign-in sheets
• Handle training laptop tracking, imaging, and shipping
• Administer learning management system (LMS) activities: monitoring compliance, billing, reporting, communications
• Oversee NASBA CPE compliance and issue certificates
• Collaborate with coordinators and management to maintain processes and coverage
• Work in a fast-paced environment, multitasking with attention to detail
• Assist with projects and provide support to team members

Communication & Leadership

• Clear, concise written and verbal communication
• Facilitate meetings and presentations
• Develop collegial relationships across teams
• Positive attitude with willingness to volunteer for projects
• Promote teamwork and skills development

Management & Service Excellence

• Adapt to changing projects and requirements
• Suggest improvements for efficiency and customer support
• Provide constructive feedback and seek guidance when needed
• Focus on exceeding customer expectations and delivering quality information

Skills & Qualifications

• Proficiency in Microsoft Office 365 (Excel skills preferred)
• Experience with Event Management Systems (EMS), Learning Management Systems (LMS), Oracle NetSuite, ON24, Microsoft Teams preferred
• Ability to multitask and manage multiple responsibilities
• Detail-oriented with strong organizational skills

About CSC

• Global leader in business, legal, tax, and digital brand services
• Offices in 140+ jurisdictions worldwide, 8,000+ employees
• Strong focus on diversity, inclusion, and employee development
• Comprehensive benefits: 401(k) match, medical/dental/life insurance, tuition reimbursement, bonuses, and more
• Award-winning workplace culture