Job Details

img

Customer Success Manager III

Project Manager Jobs

Job Description

Job Description: Customer Success Manager III

Company: ZoomInfo

Location: Waltham, MA (Hybrid)

Salary Range: $70,896 - $111,408 per year + bonus, commission, equity, and benefits

Job Type: Full-time


About the Role:

ZoomInfo is seeking a Customer Success Manager III to drive product adoption, retention, and growth by building strong relationships with strategic enterprise customers. This role focuses on account management, customer engagement, and success planning to maximize the value customers receive from ZoomInfo’s Go-To-Market Intelligence Platform.


Responsibilities:

  • Act as a strategic advisor for enterprise customers, ensuring they achieve full business value from ZoomInfo.
  • Build and maintain trusted relationships with key stakeholders and executive sponsors.
  • Proactively identify opportunities for expansion and mitigate churn risks.
  • Develop and execute customer success strategies, including business reviews and adoption plans.
  • Partner with internal teams to align account activities with customer business goals.
  • Track product adoption trends, provide recommendations, and educate customers on new features.
  • Identify renewal risks and collaborate with internal teams to ensure successful contract renewals.
  • Collect customer feedback and relay insights to improve products and services.


Requirements:

  • 2+ years of experience in customer success, account management, or sales in a SaaS environment.
  • 2+ years of experience managing Enterprise-level accounts.
  • Strong understanding of B2B sales, revenue operations, and customer enablement.
  • Excellent communication, problem-solving, and relationship-building skills.
  • Ability to manage multiple accounts and projects simultaneously.
  • Experience with customer success methodologies and sales playbooks (e.g., Sandler, Winning By Design, MEDDIC) is a plus.
  • Bachelor’s or Master’s degree preferred.
  • Ability to work at least three days per week from ZoomInfo’s office.


Why Join ZoomInfo?

  • Comprehensive onboarding and ongoing training to ensure success.
  • Work with a market-leading product (recognized by G2 awards).
  • Competitive salary, bonus, commission, and equity opportunities.
  • Health & wellness benefits, including medical, dental, vision, 401k matching, and parental leave.
  • Family support benefits, wellness programs, and optional perks like pet insurance and legal support.


ZoomInfo is an equal opportunity employer and values diversity in its workforce.

Job Overview

  • Job Posted

    3 months ago

  • Job Types

    Full Time

  • Salary

    70.896K - 111.408K Year

  • Job Location

    Waltham, MA

img

ZoomInfo

  • icon
  • icon

Related Jobs

Latest Related Job For You

Full timeHybrid
img

Global Data Product Leader

img
Waltham, MA
  • img
    Project Manager Jobs

  • img
    Negotiate
  • img
    2 months ago
Full timeHybrid
img

Senior Revenue Technology Enablement Manager

img
Waltham, MA
  • img
    Project Manager Jobs

  • img
    Negotiate
  • img
    2 months ago
Full timeHybrid
img

Senior Data Scientist – Information Retrieval & NLP - San Francisco, CA

img
San Francisco, CA
  • img
    Project Manager Jobs

  • img
    Negotiate
  • img
    2 months ago
Full timeHybrid
img

Senior Data Scientist – Information Retrieval & NLP

img
Waltham, MA
  • img
    Project Manager Jobs

  • img
    Negotiate
  • img
    2 months ago
Full timeHybrid
img

Procurement Manager II

img
Israel
  • img
    Project Manager Jobs

  • img
    Negotiate
  • img
    2 months ago
Full timeHybrid
img

Director GTM Campaign Enablement

img
San Francisco, CA
  • img
    Project Manager Jobs

  • img
    Negotiate
  • img
    2 months ago
Full timeRemote
img

Account Manager, Enterprise Growth

img
United States
  • img
    Project Manager Jobs

  • img
    Negotiate
  • img
    2 months ago
Full timeRemote
img

Senior Planner (Remote Location)

img
Tabuk, Saudi Arabia
  • img
    Project Manager Jobs

  • img
    Negotiate
  • img
    3 months ago
Brand 0
Brand 1
Brand 2
Brand 3
Brand 4
Brand 5
Brand 6
Brand 7

WorkAsPro Talent is featured on

CoinDeskCoinMarketCapBitcoin.comCointelegraphBinanceChainbulletin

Hiring the Web3 Talent

Hire The Best

Subscribe to the weekly jobs newsletter

    No Location Found
    No Tag Found