Job Details

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Technical Business Systems Analyst

Customer Success

Job Description

Technical Business Systems Analyst

Location: Wilmington, DE (Hybrid)

Schedule: Mon–Fri, 8:30 AM–5:30 PM

Level: Mid-Level


Overview:

Serve as the bridge between business and IT, translating business needs into technical solutions. Support software development, data analysis, and project delivery to meet regulatory and operational goals.


Key Responsibilities:

  • Gather and document business/technical requirements
  • Analyze data (SQL, Excel) to drive insights
  • Design workflows, specs, and system integrations
  • Coordinate testing (UAT) and project support
  • Communicate between business and tech teams
  • Identify and recommend process improvements


Qualifications:

  • 3–5+ years in business systems or technical analyst roles
  • Proficient in SQL, Excel, and project tools (e.g., Jira)
  • Familiarity with SDLC, Agile, APIs, and data management
  • Strong communication, documentation, and problem-solving skills
  • Bonus: Python/JavaScript, BI tools (Power BI, Tableau), Agile/BA certifications


Benefits:

  • Annual bonuses, 401(k) with match, full health benefits
  • Tuition reimbursement, PTO, and hybrid work model
  • Inclusive, award-winning workplace culture

Job Overview

  • Job Posted

    a month ago

  • Job Types

    Full Time, Hybrid, Remote, On Site

  • Salary

    Negotiate

  • Job Location

    Wilmington, DE

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