Technical Support Engineer II

Technical Support Engineer II

📍 Denver, CO (Hybrid) | 🏢 Dynatrace

Support Dynatrace’s SaaS platform by troubleshooting complex issues across web technologies, cloud infrastructure, and application stacks. Engage directly with clients while expanding your technical expertise in a fast-paced environment.

Key Responsibilities:

• Diagnose and resolve technical issues in SaaS environments
• Work across front-end and back-end technologies
• Support enterprise clients and collaborate cross-functionally
• Grow with continuous learning and hands-on experience

Minimum Qualifications:

• 1+ year in tech support or similar role
• Experience with SaaS apps and infrastructure
• Exposure to HTML, CSS, JavaScript, React
• Bachelor’s degree or equivalent technical experience

Preferred Skills:

• 3+ years in support/development of SaaS solutions
• Familiarity with Linux, networking, containers (Docker/K8s), and full-stack apps (Java, .NET, Go, Python)

Why Join Dynatrace:

Work with cutting-edge tech, join a global team, grow through personalized career paths, and enjoy competitive pay with stock options.