<p><strong>UL Solutions</strong> is a global leader in applied safety science, providing testing, inspection, and certification services alongside software and advisory solutions. Operating in 100+ countries, we help customers innovate, navigate global markets, and grow sustainably—backed by the trusted UL Certification Marks and a commitment to advancing safety, security, and sustainability worldwide.</p>

<h3><strong>Client Services Coordinator II</strong></h3><p>📍 <strong>Location:</strong> Canton, MA (Hybrid)</p><p> 📄 <strong>Type:</strong> Full-time</p><h3><br></h3><h3><strong>Key Responsibilities:</strong></h3><ul><li>Organize and process <strong>incoming client samples</strong></li><li>Maintain records and resolve sample receipt issues</li><li><strong>Communicate project schedules</strong> and updates to clients</li><li>Prepare and complete client reports</li><li>Collaborate with program team to meet deadlines</li></ul><h3><br></h3><h3><strong>Qualifications:</strong></h3><ul><li>High school <strong>diploma or equivalent</strong> (recent grads welcome)</li><li><strong>1+ year of related experience</strong> preferred (client service a plus)</li><li>Strong <strong>communication</strong> and <strong>judgment</strong> skills</li><li>Proficient in <strong>MS Word, Excel, Access</strong></li></ul>

Client Services Coordinator

<h3><strong>Engineer Project Associate – ITE/AV</strong></h3><p>📍 <strong>Location:</strong> Hong Kong SAR (On-site)</p><p> 🕒 <strong>Type:</strong> Full-time</p><p> 📌 <strong>Industry Focus:</strong> Information Technology Equipment (ITE) / Audio-Visual (AV)</p><h3><br></h3><h3><strong>Key Responsibilities:</strong></h3><ul><li>Define project scope, plan investigations, and set timelines and costs</li><li>Analyze product samples against UL standards and coordinate lab testing</li><li>Communicate with clients to resolve issues, explain procedures, and provide updates</li><li>Act as <strong>Project Handler</strong> and possibly <strong>Reviewer of record</strong></li><li>Assist in developing UL standards, special test methods, and equipment</li><li>Coordinate with lab technicians and support teams</li><li>Prepare test reports, procedures, and maintain project documentation</li><li>Integrate <strong>continuous improvement</strong> practices</li><li>May attend trade shows or industry seminars</li></ul><h3><br></h3><h3><strong>Qualifications:</strong></h3><ul><li><strong>University Degree</strong> in Engineering, Engineering Technology, Industrial/Manufacturing Tech, or Physics</li><li><strong>2+ years</strong> of directly related experience</li><li>Knowledge of <strong>technical vocabulary</strong> and <strong>lab testing apparatus</strong></li><li>Familiarity with product compliance, standards, and certification processes</li></ul>

Engineer Project Associate - ITE/AV

<h3><strong>Proposal Coordinator - Building Science</strong></h3><p>📍 <strong>Location:</strong> Varennes, QC (Hybrid)</p><p> 🕒 <strong>Type:</strong> Full-time</p><p> 🗓️ <strong>Application Deadline:</strong> November 20, 2025</p><p> 🌐 <strong>Language Requirement:</strong> <strong>Fully bilingual</strong> – English &amp; French</p><h3><br></h3><h3><strong>Key Responsibilities:</strong></h3><ul><li>Review <strong>public/private bids</strong> (RFPs), manage contract documentation</li><li>Support <strong>account managers</strong> with administrative and coordination tasks</li><li>Collaborate with <strong>legal, finance, and sales teams</strong> on contract processing</li><li>Maintain <strong>customer relationships</strong>, respond to inquiries, and resolve issues</li><li>Input and manage data in relevant systems (CRM, Excel, financial tools)</li><li>Track multiple ongoing projects and ensure accuracy and compliance</li></ul><h3><br></h3><h3><strong>Qualifications:</strong></h3><ul><li>University degree or equivalent</li><li>Excellent communication and <strong>bilingual (French/English)</strong> skills</li><li>Experience with <strong>contracts, RFPs, and client support</strong></li><li>Strong organizational, multitasking, and <strong>data management</strong> skills</li><li>Proficiency in <strong>Excel, CRM systems, and data analytics</strong></li></ul><h3><br></h3><h3><strong>Benefits Include:</strong></h3><ul><li><strong>Medical, dental, vision, and mental wellness</strong> coverage</li><li><strong>401K retirement plan</strong></li><li><strong>Paid leave:</strong> 15 vacation days, 12 holidays, 72 hours of sick leave</li></ul>

Proposal Coordinator - Building Science

<h3><strong>Sales Process Specialist</strong></h3><p>📍 <strong>Location:</strong> Northbrook, IL (Hybrid, 3 days/week on-site)</p><p> 📄 <strong>Type:</strong> Full-time</p><p> 💵 <strong>Compensation:</strong> $60K–$72K/year (includes base + performance incentive)</p><h3><br></h3><h3><strong>Key Responsibilities:</strong></h3><ul><li>Serve as <strong>primary post-sales contact</strong> for Testing, Inspection &amp; Certification (TIC) customers</li><li><strong>Coordinate onboarding</strong>, implementation, and ongoing relationship management</li><li>Collaborate with internal teams to ensure issue resolution and customer satisfaction</li><li>Support renewal strategies and <strong>identify upsell opportunities</strong></li><li>Maintain <strong>customer trust and transparency</strong>, channeling feedback to internal teams</li><li>Use CRM and MS Office tools to track and manage customer activity</li></ul><h3><br></h3><h3><strong>Qualifications:</strong></h3><ul><li>High school diploma (Associate’s or higher preferred)</li><li>2+ years in <strong>customer service or inside sales</strong></li><li>Strong <strong>communication, organizational</strong>, and problem-solving skills</li><li>Proficient in <strong>MS Office</strong> and CRM tools</li></ul>

Sales Process Specialist

<h3><strong>Sales Executive</strong></h3><p>📍 <strong>Location:</strong> Penang, Malaysia (Remote)</p><p> 📄 <strong>Type:</strong> Full-time</p><p> 🎯 <strong>Focus:</strong> 70% new business (Hunter), 30% account growth (Farmer)</p><h3><br></h3><h3><strong>Key Responsibilities:</strong></h3><ul><li>Drive <strong>new business</strong> in the <strong>industrial sector</strong> (focus on EMC/RF testing clients)</li><li>Plan and execute <strong>sales strategies</strong> to meet revenue goals</li><li>Manage full sales cycle: <strong>prospecting → closing deals</strong></li><li>Build strong <strong>client relationships</strong> and ensure repeat business</li><li>Collaborate with technical teams to match <strong>testing services</strong> to client needs</li></ul><h3><br></h3><h3><strong>Requirements:</strong></h3><ul><li>Bachelor’s degree in <strong>Engineering</strong></li><li><strong>6+ years</strong> of B2B sales experience, preferably in testing, inspection, or certification</li><li>Knowledge of <strong>EMC/RF</strong> or <strong>cybersecurity standards</strong> is a plus</li><li>Strong hunter mindset and ability to build the <strong>brand</strong> through seminars, events, etc.</li></ul>

Sales Executive

<h3><strong>Business Development Specialist</strong></h3><p>📍 <strong>Location:</strong> Mie, Japan (On-site)</p><p> 📄 <strong>Type:</strong> Full-time</p><p><br></p><h3><strong>Role Overview:</strong></h3><ul><li>Identify and follow up on new business opportunities</li><li>Maintain and grow customer relationships</li><li>Assist in lead generation, account potential assessment, and up-selling</li><li>Collaborate with sales teams to support product sales</li><li>Ensure compliance with UL's Code of Conduct and security policies</li></ul><p><br></p><h3><strong>Requirements:</strong></h3><ul><li>Bachelor’s degree in Business, Engineering, or related field</li><li>5+ years of business development or sales experience</li><li>Understanding of product development, portfolio management, and regulatory environments</li><li>Strong relationship-building and communication skills</li></ul><p><br></p><h3><strong>About UL Solutions:</strong></h3><p>A global leader in applied safety science, UL Solutions operates in over 110 countries. The company provides testing, certification, and advisory services that help customers innovate, grow, and navigate complex regulations.</p>

Business Development Specialist

<p><strong>Sample Handler (Project Coordinator)</strong></p><p> 📍 <strong>Location:</strong> Olympic, Hong Kong (On-site)</p><p> 📄 <strong>Type:</strong> Contract</p><h3><br></h3><h3><strong>Role Overview:</strong></h3><p>Support product testing and coordination tasks including:</p><ul><li>Handling samples and product documentation</li><li>Data entry and tracking in internal systems</li><li>Coordinating with labs, customers, and suppliers</li><li>Managing parcel delivery and ad-hoc duties</li></ul><h3><br></h3><h3><strong>Requirements:</strong></h3><ul><li>Associate degree or relevant experience (lab/admin)</li><li>Proficient in MS Outlook, Word, Excel</li><li>Detail-oriented, responsible, and proactive attitude</li></ul><h3><br></h3><h3><strong>Perks &amp; Culture:</strong></h3><ul><li>Competitive pay</li><li>Friendly, casual work environment</li><li>On-the-job training and development opportunities</li><li>Work for a global safety science leader with 125+ years of history</li></ul>

Sample Handler (Project coordinator)

<p><strong>Rokt</strong> is a global leader in ecommerce technology, helping brands unlock the <em>Transaction Moment</em>—the instant during checkout when customers are most engaged. Powered by AI and its global Ecommerce Network, Rokt personalizes offers and experiences for billions of transactions each year, partnering with top brands like Uber, PayPal, AMC Theatres, HelloFresh, and Macy’s. Headquartered in New York with offices worldwide, Rokt is valued at $3.5B and continues to drive innovation in customer engagement and revenue optimization.</p>

<p><strong>Senior Data Scientist (Identity &amp; Attribution)</strong></p><p> <strong>Location:</strong> New York, NY (On-site, 4 days/week)</p><p> <strong>Salary:</strong> $200K–$250K base, total comp $300K–$375K (includes equity)</p><p><br></p><p><strong>Role:</strong></p><p> Lead advanced ML and statistical modeling for identity resolution, attribution, and fraud detection. Build scalable data pipelines and partner cross-functionally to improve user matching systems and business impact.</p><p><br></p><p><strong>Requirements:</strong></p><ul><li>6+ years in data science (or 3+ with PhD), experience in identity/fraud/security data</li><li>Strong Python, SQL, and ML skills; Spark and Kubeflow experience a plus</li><li>Expertise in A/B testing, data visualization, and large-scale projects</li><li>Master’s degree in related field</li></ul><p><br></p><p><strong>Benefits:</strong></p><p> Equity, 401(k) matching, catered meals, gym, health coverage, dog-friendly office, flexible work, and global offices.</p>

Senior Data Scientist (Identity & Attribution)

<h3>Financial Planning &amp; Analysis Associate — Rokt (New York, NY)</h3><p><strong>Salary:</strong> $140K–$153K base, total comp $157K–$170K including equity</p><p> <strong>Type:</strong> Full-time, On-site (4 days/week in office)</p><h3><br></h3><h3>About Rokt</h3><p>Rokt is a hyper-growth ecommerce company, powering billions of transactions globally with AI-driven ecommerce platforms. They help businesses increase revenue through real-time relevance and data-driven insights.</p><h3><br></h3><h3>Role Overview</h3><p>You will be a high-impact FP&amp;A Associate supporting budgeting, forecasting, long-range planning, and strategic analysis. This role demands strong analytical skills, executive communication, and leveraging AI-first financial tools to drive business decisions. You'll partner with leadership across Finance, GTM, Product, and People teams to enable data-driven insights and operational efficiency.</p><h3><br></h3><h3>Key Responsibilities</h3><ul><li><strong>Core Planning:</strong> Lead budgeting, quarterly forecasts, and long-range plans. Analyze trends and deliver insights to inform resource allocation.</li><li><strong>IPO &amp; Public Company Readiness:</strong> Collaborate cross-functionally to improve forecasting accuracy and support investor communications for IPO preparations.</li><li><strong>AI-Driven Modeling:</strong> Utilize AI-powered tools (Pigment, Cursor, Python/Excel APIs) to automate and enhance forecasting and financial workflows.</li><li><strong>Performance Analytics:</strong> Create dashboards, recurring reports, and detailed analyses that track revenue, margin, and cash flow drivers.</li><li><strong>Cross-Functional Collaboration:</strong> Work closely with Finance, GTM, Product, and People leaders on planning and performance initiatives.</li></ul><h3><br></h3><h3>Candidate Profile</h3><ul><li>4+ years relevant experience, including investment banking analyst training and 1-2 years in strategic finance or FP&amp;A at a high-growth tech company (experience in pre-IPO/IPO environment is a plus)</li><li>Strong analytical and modeling skills, expert in Excel/Google Sheets, comfortable handling large datasets</li><li>Executive presence with clear communication of insights to senior leaders</li><li>Autonomous, detail-oriented, with strong ownership in a fast-paced environment</li><li>Curious, generalist mindset eager to collaborate across teams</li></ul><h3><br></h3><h3>Benefits &amp; Culture</h3><ul><li>Equity ownership for all employees</li><li>Catered lunch daily, healthy snacks, gym membership included</li><li>4% dollar-for-dollar 401(k) match, fully funded premium health insurance</li><li>Dog-friendly office</li><li>Extra leave options including sabbaticals</li><li>Global offices (New York, Seattle, Sydney, Tokyo, London)</li><li>Inclusive, diverse culture emphasizing transparency, humility, and innovation</li><li>Hybrid work model with 4 days in offic</li></ul>

Financial Planning & Analysis Associate

<h3>Head of Revenue Operations &amp; Strategy — Rokt (New York, NY)</h3><p><strong>Salary:</strong> $245K–$290K base, total comp $355K–$500K including equity</p><p> <strong>Type:</strong> Full-time, On-site (4 days/week in office)</p><h3><br></h3><h3>About Rokt</h3><p>Rokt is a hyper-growth ecommerce leader, powering billions of transactions globally with AI-driven platforms to deliver relevant ecommerce experiences. They help businesses unlock significant incremental revenue through innovative revenue strategies.</p><h3><br></h3><h3>Role Overview</h3><p>Reporting to the Chief Revenue Officer, you will architect the revenue strategy and insights function. You will build and lead a Revenue Operations team focused on forecasting, analytics, commercial governance, and data-driven decision-making, with a mindset rooted in AI-first innovation and “Builder-DNA.”</p><h3><br></h3><h3>Key Responsibilities</h3><ul><li><strong>Revenue forecasting &amp; scenario modeling:</strong> Create a single “source of truth” combining pipeline, actuals, and sensitivity models across products, regions, and demand/supply metrics.</li><li><strong>Performance &amp; compensation analytics:</strong> Design and improve commission structures, territory models, dashboards, and conduct cost of sale (COS) analysis.</li><li><strong>Deal evaluation &amp; governance:</strong> Lead an independent deal desk to set guardrails on pricing and commercial levers to protect margins and maximize ROI.</li><li><strong>Revenue insights &amp; storytelling:</strong> Translate pipeline velocity, win rates, pricing, and customer health data into actionable narratives that inform GTM strategy and capital allocation.</li><li><strong>Process intelligence &amp; improvement:</strong> Identify friction points in lead-to-cash and renew-to-expand workflows, quantify impact, and prioritize improvements.</li><li><strong>Pipeline health oversight:</strong> Track and analyze client segmentation, targeting, and conversion metrics to identify growth opportunities.</li></ul><h3><br></h3><h3>Success Metrics (First 12 Months)</h3><ul><li>Pipeline health and deal conversion improvements</li><li>Forecast accuracy ≥ 95% on a 3-month rolling basis</li><li>Pipeline data completeness and hygiene score ≥ 90%</li><li>Quota attainment ≥ 110% for 80% of reps</li><li>Significant reduction in deal cycle time and commercial exceptions</li><li>Increased Revenue Operations team engagement</li></ul><h3><br></h3><h3>Candidate Profile</h3><ul><li>10+ years in Revenue/Sales Operations, including leadership of multi-level teams in high-growth B2B or marketplace environments</li><li>Strong experience with HubSpot or similar CRM platforms</li><li>Deep analytical skills to distill complex data into predictive models and executive insights</li><li>Proven strategic influence to communicate and influence C-suite decisions across Sales, Client Success, Product, and Finance</li><li>People leadership skills with ability to coach and build strong teams fostering experimentation and autonomy</li></ul><h3><br></h3><h3>Benefits &amp; Culture</h3><ul><li>Equity for every employee</li><li>Catered lunch daily, healthy snacks, gym membership</li><li>4% dollar-for-dollar 401(k) match and fully funded premium health insurance</li><li>Dog-friendly office environment</li><li>Extra leave options including sabbaticals</li><li>Work with top talent and global offices in NY, Seattle, Sydney, Tokyo, and London</li><li>Inclusive, diverse culture emphasizing transparency, humility, and innovation</li><li>Hybrid work with 4 days/week in-office</li></ul>

Head of Revenue Operations & Strategy

<h3>Head of Investor Relations — Rokt (New York, NY)</h3><p><strong>Salary:</strong> $270K–$325K base, total comp $440K–$600K including equity</p><p> <strong>Type:</strong> Full-time, On-site (4 days/week in office)</p><p><br></p><p><strong>About Rokt:</strong></p><p> Rokt is a hyper-growth leader in ecommerce, leveraging AI and data-driven platforms to connect hundreds of millions of customers and generate significant incremental revenue for top global brands. The company is preparing for a potential IPO and expanding its public market presence.</p><p><br></p><p><strong>Role Overview:</strong></p><p> Lead and develop Rokt’s investor relations function at a pivotal growth phase, particularly focusing on IPO readiness and public market communications. This role partners closely with the CEO, CFO, and executive team to shape Rokt’s narrative and investor engagement strategy.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and execute investor relations strategy, messaging, and financial narrative ahead of IPO</li><li>Communicate Rokt’s value proposition to institutional investors, analysts, and media</li><li>Advise leadership on market sentiment, investor expectations, and competitive landscape</li><li>Build and maintain relationships with investors, analysts, and investment banks</li><li>Manage investor materials: decks, earnings scripts, Q&amp;A prep, press releases, disclosures</li><li>Lead investor outreach, roadshows, earnings calls, and events</li><li>Ensure messaging compliance with Legal, Finance, Marketing, and Communications teams</li><li>Monitor market trends and provide feedback to corporate strategy</li><li>Build models and dashboards to track company performance and outlook</li><li>Implement technology to streamline IR processes and analytics</li><li>Scale IR function post-IPO for sustained growth</li></ul><p><br></p><p><strong>Candidate Profile:</strong></p><ul><li>10+ years experience in investor relations, equity research, investment banking, or corporate finance</li><li>Proven IPO experience and public company IR leadership</li><li>Strong financial literacy and modeling skills</li><li>Exceptional written and verbal communication skills for C-suite and investors</li><li>Deep understanding of capital markets, regulatory requirements, and ecommerce/tech ecosystems</li><li>Ability to thrive in a fast-paced, founder-led environment with ownership mindset</li><li>Familiarity with IR platforms, CRM, and financial analytics tools</li></ul><p><br></p><p><strong>Benefits &amp; Culture:</strong></p><ul><li>Equity ownership for employees</li><li>Catered lunches, gym membership, dog-friendly office</li><li>4% dollar-for-dollar 401(k) match and premium health insurance</li><li>Extra leave options, sabbaticals</li><li>Global offices and travel opportunities</li><li>Inclusive, diverse, transparent culture with focus on innovation and collaboration</li></ul>

Client Services Coordinator

Job Description