Institutional Sales Manager (LATAM/EU/APAC)

Job Title: Institutional Sales Manager (LATAM/EU/APAC)

Location: Mexico City Metropolitan Area (Remote)

Job Type: Full-time

About Binance:

Binance is the leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange, trusted by over 280 million people across 100+ countries. The company offers a range of services including trading, finance, research, education, payments, and Web3 features, all with the mission of advancing financial freedom and improving access to financial services worldwide.

About Binance VIP & Institutional Team:

The Binance VIP and Institutional team provides digital asset solutions to VIP clients and institutions. The team works closely with a wide range of market participants, including individual traders, trading firms, asset managers, hedge funds, and investment banks.

Responsibilities:

• Acquire and develop trust relationships with a portfolio of major global institutional/VIP clients.
• Expand relationships with existing customers through ongoing communication and a deep understanding of their needs.
• Build and manage key customer service processes, tracking client progress and satisfaction.
• Analyze user behavior to identify hidden needs, provide optimal customer solutions, and give product feedback to relevant teams.

Requirements:

• Sales experience, especially in customer acquisition and achieving sales KPIs.
• Proficiency in CRM tools.
• At least 3-5 years of experience in sales or client services, with a financial background in banking, investments, or FX sales.
• A client portfolio that includes institutional clients, HNW individuals, prop trading firms, private bank customers, and futures institutions.
• Strong communication and relationship-building skills, with the ability to work under pressure.
• Passionate about crypto, with industry experience being a plus.
• Fluency in English; additional languages are a bonus.

Why Binance:

• Shape the future with the leading blockchain ecosystem.
• Collaborate with world-class talent in a flat, user-centric global organization.
• Work autonomously on fast-paced, innovative projects.
• Enjoy career growth, continuous learning, and a competitive salary with benefits.
• Work-from-home arrangements available (subject to team requirements).