Customer Support Specialist – Crypto & Payments (Remote Crypto Jobs)

Location: Remote / Flexible Work Arrangements

Industry: Cryptocurrency, Blockchain, FinTech

About Bybit

Bybit is a leading global cryptocurrency exchange, established in 2018, dedicated to providing a professional, smart, and intuitive trading experience. We are among the fastest-growing platforms in the industry, known for our innovation, security, and commitment to financial freedom.

If you're looking for a role in Crypto Jobs Remote, this is your opportunity to join an industry-leading exchange and make an impact in the world of Web3 Jobs Remote.

Key Responsibilities

• Assist clients with inquiries via live chat and email regarding crypto remote jobs operations.
• Handle crypto jobs list related to deposits, withdrawals, transactions, and refunds for both fiat and digital assets.
• Investigate and resolve high-risk transactions, payment escalations, verification issues, and payment failures.
• Support and manage fiat transactions, card services, and related crypto jobs concerns.
• Verify deposit videos with a high sense of risk awareness to ensure transaction security.
• Work closely with internal teams to resolve escalated issues efficiently, ensuring seamless bitcoin jobs remote operations.

Requirements

• Experience in customer service, preferably within the finance, crypto, or payments industry.
• Strong problem-solving skills and attention to detail, especially in crypto remote jobs.
• High risk awareness, particularly when verifying information and documentation for security compliance.
• Basic knowledge of cryptocurrency transactions, including fiat deposits, fiat withdrawals, and blockchain payments.
• Proficiency in English (written & verbal) is required.
• Strong ability to handle high volumes of inquiries efficiently in remote crypto jobs.
• Self-motivated with the ability to work independently and adapt quickly to changes.
• Comfortable working in a fast-paced environment, with shifts including weekends & public holidays (8 am-5 pm / 4 pm-1 am / 12 am-9 am).

Why Join Bybit?

Global Exposure

• Be part of a leading global exchange that offers crypto jobs remote opportunities in a fast-growing Web3 ecosystem.

Growth & Innovation

• Work at the cutting edge of the crypto industry, engaging in crypto jobs list that drive the future of finance and digital trading.

Competitive Compensation

• Competitive salary, career development opportunities, and exposure to bitcoin jobs remote, ensuring a rewarding experience in the crypto industry.

🚀 Join Bybit and be at the forefront of the Web3 revolution! 🚀